Property Administrator

Temp to Perm

£12.40 per hour

Monday to Friday

37.5 hours per week

Stafford

About The Role

On behalf of our client, a well-established property management company, we are currently recruiting for a proactive and organised Property Administrator. This is a temporary role for an initial 3-month period to cover a staff member on leave, with a strong potential to transition into a permanent position for the right candidate.

The successful applicant will play a vital role in supporting the day-to-day operations of the property management team. You will be the first point of contact for residents reporting maintenance issues, so a confident telephone manner and excellent attention to detail are essential.

Key Responsibilities

• Handling incoming telephone enquiries from residents across 65 residential blocks
• Verifying callers using appropriate data protection protocols
• Logging and triaging maintenance issues to the appropriate block manager
• Issuing basic maintenance work orders (e.g., rubbish removal, minor tasks)
• Creating documents using Microsoft Word and Excel, including Mail Merge
• Organising and maintaining electronic files and records using Windows File Explorer
• Supporting the team with general administrative duties and ad-hoc tasks

The Ideal Candidate Will Have

• Proficiency in Microsoft Excel (including Mail Merge) and general document formatting
• Confidence working with Windows File Explorer and digital filing systems
• A polite and professional telephone manner
• A logical, common-sense approach to handling queries and following procedures
• Previous experience in an administrative support role, ideally within property or facilities management
• A proactive attitude and the ability to manage tasks independently

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