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- Tasks: Lead the front of house team, ensuring smooth service and guest satisfaction.
- Company: Join a well-loved restaurant near Scarborough with a great local reputation.
- Benefits: Enjoy a competitive salary, fixed hours, and a supportive team culture.
- Why this job: Perfect for those who thrive in busy environments and love leading teams.
- Qualifications: Experience in Front of House Management and strong people skills required.
- Other info: Must have own transport and be available evenings and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Location: Outskirts of Scarborough (Must Drive)
40 hours per week (Annualised Hours Contract)
£30,000 per annum
We’re looking for a strong, experienced Front of House Manager to join the leadership team at a well-loved restaurant just outside Scarborough. This is a hands-on, people-focused role that needs someone who’s confident running a busy service, managing staff, and delivering an outstanding guest experience. If you love being on the floor, solving problems, and keeping service smooth even under pressure – this one’s for you.
Key Responsibilities:
- Leading the front of house team during service – setting the standard and keeping things running like clockwork
- Training, coaching and developing team members to deliver great service
- Dealing with any customer queries or complaints professionally and efficiently
- Cash handling, cashing up, and managing tills
- Opening and closing the venue – including setting up for the day and locking up after service
- Checking guests in and out
- Liaising with kitchen and back-of-house teams to ensure smooth operations
What We’re Looking For:
- Previous Front of House Management or Restaurant Manager experience in a fast-paced hospitality setting
- A natural people person – calm under pressure, proactive and organised
- Confident dealing with customers and problem-solving
- A team player who can build great relationships across the business
- Must have access to your own transport due to the location
- Available to work evenings, weekends (Working Wednesday to Sunday with every other Saturday off)
Perks:
- Salary of £30,000 per year
- Fixed 40 hours per week (annualised contract – ideal for seasonal pace)
- Great team culture in a well-established business
- Input into training and development of your team
- Chance to be part of a high-performing, guest-focused venue with a great local reputation
If you're a confident manager who thrives in a busy FOH role and loves leading a team to success, we’d love to hear from you! Apply now or drop us a message to find out more!
FOH Manager employer: Castle Employment Agency Ltd
Contact Detail:
Castle Employment Agency Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Manager
✨Tip Number 1
Familiarise yourself with the restaurant's culture and values. Visit the venue if possible, observe the service style, and engage with staff to understand their dynamics. This will help you tailor your approach during interviews.
✨Tip Number 2
Prepare specific examples from your previous experience that demonstrate your ability to manage a busy service and lead a team effectively. Highlight situations where you successfully resolved customer complaints or improved service efficiency.
✨Tip Number 3
Showcase your problem-solving skills by discussing challenges you've faced in past roles and how you overcame them. This will illustrate your calmness under pressure and proactive nature, which are key for this position.
✨Tip Number 4
Network with current or former employees of the restaurant, if possible. They can provide insights into the management style and expectations, which can be invaluable during your application process.
We think you need these skills to ace FOH Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous Front of House Management or Restaurant Manager experience. Focus on specific achievements in fast-paced hospitality settings that demonstrate your ability to lead a team and deliver excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the restaurant industry. Mention your people skills, problem-solving abilities, and how you thrive under pressure. Be sure to relate your experiences directly to the key responsibilities listed in the job description.
Showcase Relevant Skills: In your application, emphasise skills such as training and coaching team members, cash handling, and managing customer queries. Use specific examples to illustrate how you've successfully managed these tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a Front of House role.
How to prepare for a job interview at Castle Employment Agency Ltd
✨Show Your Leadership Skills
As a Front of House Manager, you'll need to demonstrate your ability to lead a team effectively. Share specific examples from your past experiences where you successfully managed staff during busy service times or resolved conflicts within the team.
✨Prepare for Customer Scenarios
Expect questions about how you would handle customer complaints or difficult situations. Think of a few scenarios you've faced in the past and explain how you resolved them while maintaining a positive guest experience.
✨Highlight Your Training Experience
Since training and developing team members is a key responsibility, be ready to discuss your approach to coaching staff. Provide examples of how you've helped team members improve their skills and deliver great service.
✨Demonstrate Your Problem-Solving Skills
In a fast-paced environment, problems can arise at any moment. Be prepared to discuss how you stay calm under pressure and provide examples of how you've successfully solved issues in previous roles.
