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For Companies At a Glance
- Tasks: Source and supply vehicle parts while delivering top-notch customer service.
- Company: Join a busy franchised car dealership in Northampton with a strong reputation.
- Benefits: Enjoy a competitive salary, great benefits, and potential for earnings up to £34,000.
- Why this job: Be part of a dynamic team and enhance your skills in a thriving environment.
- Qualifications: Must have at least 12 months of motor parts experience and a full UK driving licence.
- Other info: Opportunity to work in an organised and supportive aftersales team.
The predicted salary is between 28000 - 34000 £ per year.
Our client, a busy franchised car dealership in Northampton, has the requirement for an experienced Parts Advisor to join their established Aftersales team.
Parts Advisor Responsibilities
- Efficiently source and supply vehicle parts to the workshop and customers
- Meet agreed departmental targets
- Deliver an excellent standard of customer care
- Dealing with customer phone calls and face-to-face enquiries
- Receiving deliveries of parts into the business
- Allocating parts accordingly within the storage systems
- Preparing and providing accurate quotations
- Communicating relevant promotional offers
- Ensure that the Parts Department is kept organised, clean and tidy
- Invoicing and taking payment for parts
Experience, Skills & Qualifications
Essential Requirements:
- Minimum of 12 months motor parts experience
- Full UK Driving Licence
Desirable Requirements:
- Franchised Dealership Experience
- Kerridge or Pinnacle Experience
Remuneration & Benefits
- Basic Salary of £28,000
- On Target Earnings of £34,000
- Great Benefits Package
Parts Advisor employer: KPI People
Contact Detail:
KPI People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the dealership. Knowing their inventory and any promotional offers can help you stand out during interviews, as it shows your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Brush up on your customer service skills. As a Parts Advisor, you'll be dealing with customers face-to-face and over the phone, so demonstrating your ability to handle inquiries and complaints effectively will be crucial.
✨Tip Number 4
If you have experience with Kerridge or Pinnacle systems, be sure to highlight this in conversations. If not, consider doing a bit of research or even a short course to familiarise yourself with these systems, as they are often used in franchised dealerships.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the motor parts industry. Emphasise any specific roles you've had as a Parts Advisor and include details about your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your experience with sourcing and supplying vehicle parts, and how you can contribute to the team at the dealership.
Highlight Relevant Skills: In your application, focus on skills that are essential for the role, such as communication, organisation, and customer care. If you have experience with Kerridge or Pinnacle systems, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Parts Advisor.
How to prepare for a job interview at KPI People
✨Know Your Parts
Make sure you brush up on your knowledge of vehicle parts and their functions. Being able to discuss specific parts and their applications will show your expertise and passion for the role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in previous roles. This is crucial as the job involves dealing with customers both over the phone and face-to-face.
✨Familiarise Yourself with Systems
If you have experience with Kerridge or Pinnacle, be ready to discuss it. If not, do some research on these systems to demonstrate your willingness to learn and adapt.
✨Showcase Your Organisational Skills
Since keeping the Parts Department organised is part of the job, think of instances where you've successfully managed inventory or maintained a tidy workspace. This will highlight your attention to detail.
