Operations Manager

Operations Manager

Gateshead Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations, ensuring safety and efficiency while meeting financial targets.
  • Company: Join Loomis UK, a leader in cash handling and security services across the UK.
  • Benefits: Enjoy 25 days leave, life assurance, discounts, and a supportive culture.
  • Why this job: Grow your career in a dynamic environment focused on customer service and employee development.
  • Qualifications: Must be a team player with strong communication skills and integrity.
  • Other info: Full training provided; must pass background checks.

The predicted salary is between 36000 - 60000 £ per year.

Our Newcastle Transport branch is seeking an experienced Operations Manager . Do you have a positive attitude, the desire to learn, and the drive to succeed? This is a great opportunity for someone with a high level of integrity to develop within Loomis UK, one of the market leaders in our industry. We are a company with a strong national presence and are part of the Loomis Group, a worldwide leader in the security sector. Who are we? Loomis UK is a cash handling company, managing the flow of cash in society. We provide secure money safes, smart safes, cash in transit, and cash processing services. Loomis supports businesses across the UK with crucial cash and coin collection and delivery, ATM management, and replenishment services. The Role As the Operations Manager, you will be responsible for the efficient and safe daily operations of your branch. You will ensure operational KPIs are met while striving to achieve branch and company financial targets, driving our SLAs. You will collaborate closely with the Cluster Branch Manager and Shift Managers to develop and implement operational plans, maintaining high levels of customer service in your area. Employee safety is paramount. You will work alongside colleagues in Risk, Health and Safety, and Compliance, supporting Shift Managers through coaching and mentoring. At all times, you will act as an ambassador for our business, championing our values and \’customer first\’ approach. We will provide full training and ongoing development to prepare you for this role. About You This is a vital role within our branch network, requiring skills in various areas. You should be a great team player with resilience, able to support colleagues through daily challenges. You need to be a confident communicator, with high integrity and attention to detail, and capable of working across departments within our branch network. Security criteria include: Passing criminal record, credit, and ID checks Verifiable 5-year employment, unemployment, or educational history We Offer 25 days annual leave plus bank holidays Life Assurance Employee Assistance Programme (EAP) A safe and supportive culture MyRewards with over 3000 discounts Pension scheme Cycle to Work scheme Opportunities for progression If customer service is your passion and you want to grow your career, apply today with your CV including a full work history. We look forward to receiving your application. #J-18808-Ljbffr

Operations Manager employer: Capital Stock Lending

Loomis UK is an exceptional employer, offering a supportive and safe work culture that prioritises employee well-being and development. As an Operations Manager in our Newcastle Transport branch, you will benefit from comprehensive training, opportunities for career progression, and a generous benefits package including 25 days of annual leave and a pension scheme. Join us to be part of a leading company in the security sector, where your contributions are valued and your growth is encouraged.
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Contact Detail:

Capital Stock Lending Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarise yourself with Loomis UK's operations and values. Understanding their commitment to customer service and employee safety will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Loomis UK. They can provide valuable insights into the company culture and expectations for the Operations Manager role, which can give you an edge in your application process.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed operations in previous roles. Highlight your experience with KPIs, team collaboration, and customer service to demonstrate your fit for the position.

✨Tip Number 4

Showcase your leadership skills by preparing to talk about how you've coached or mentored team members in the past. This is crucial for the Operations Manager role, as you'll be expected to support Shift Managers and promote a positive work environment.

We think you need these skills to ace Operations Manager

Leadership Skills
Operational Management
Customer Service Excellence
Financial Acumen
Performance Monitoring
Health and Safety Compliance
Risk Management
Coaching and Mentoring
Team Collaboration
Effective Communication
Attention to Detail
Problem-Solving Skills
Integrity and Ethics
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Manager role. Focus on your achievements in previous positions, especially those related to operational efficiency, team management, and customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've successfully managed operations or improved processes in past roles.

Highlight Relevant Skills: Emphasise your communication skills, attention to detail, and ability to work across departments. These are crucial for the Operations Manager position, so provide examples of how you've demonstrated these skills in your career.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key traits for this role.

How to prepare for a job interview at Capital Stock Lending

✨Showcase Your Leadership Skills

As an Operations Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring experiences.

✨Understand the Company Values

Familiarise yourself with Loomis UK's values and mission. During the interview, express how your personal values align with theirs, particularly their 'customer first' approach, to show that you're a good cultural fit.

✨Prepare for Operational Scenarios

Be ready to discuss specific operational challenges you’ve faced and how you overcame them. Think about KPIs you've managed and how you ensured safety and efficiency in previous roles.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company. Inquire about their current operational challenges or future goals, which shows your genuine interest in contributing to their success.

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