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For Companies At a Glance
- Tasks: Manage inbox, process orders, and respond to customer queries daily.
- Company: Join a dynamic manufacturing organisation with a strong reputation.
- Benefits: Enjoy a permanent role with a competitive salary and full-time hours.
- Why this job: Gain valuable experience in sales support while working in a supportive team environment.
- Qualifications: Previous admin experience and proficiency in Microsoft Office are essential.
- Other info: Office-based role with Monday to Friday hours from 08:30 to 17:00.
The predicted salary is between 27000 - 30000 £ per year.
You will be responsible for monitoring and managing the inbox, processing orders, liaising with the transport team, responding to customer queries and complaints, involved in reporting and analysis, monitoring and managing customer bookings, and supporting with general ad hoc administrative duties. The hours for the position are Monday to Friday, 08:30 to 17:00, full-time, office-based.
What you’ll need to succeed:
- Previous administration experience
- Strong attention to detail
- Confidence with Microsoft Office and Excel
- Ideally previous experience using a sales order processing system
What you’ll get in return:
You will have a permanent position working for a manufacturing organization and will receive an annual salary of £27,000 to £30,000, depending on experience.
Sales Support Assistant employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Assistant
✨Tip Number 1
Familiarise yourself with the specific sales order processing systems commonly used in the industry. This knowledge can give you an edge during interviews, as it shows your proactive approach and readiness to hit the ground running.
✨Tip Number 2
Brush up on your Microsoft Office and Excel skills, particularly functions that are relevant for data analysis and reporting. Being able to demonstrate your proficiency in these tools can significantly boost your confidence and impress potential employers.
✨Tip Number 3
Prepare examples from your previous administration roles where you've successfully managed customer queries or complaints. Having concrete examples ready will help you showcase your problem-solving skills and attention to detail during the interview.
✨Tip Number 4
Research the manufacturing organisation you're applying to. Understanding their products, services, and market position can help you tailor your responses in interviews and show your genuine interest in the role.
We think you need these skills to ace Sales Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administration experience and any relevant skills, especially your proficiency with Microsoft Office and Excel. Use specific examples to demonstrate your attention to detail.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Sales Support Assistant role. Mention your experience with sales order processing systems and how it relates to the responsibilities outlined in the job description.
Showcase Relevant Skills: When writing your application, emphasise your ability to manage customer queries and complaints effectively. Provide examples of how you've successfully handled similar situations in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Showcase Your Administration Skills
Make sure to highlight your previous administration experience during the interview. Be prepared to discuss specific tasks you've handled, such as managing inboxes or processing orders, as this will demonstrate your capability for the role.
✨Demonstrate Attention to Detail
Since strong attention to detail is crucial for this position, consider sharing examples of how you've successfully managed tasks that required precision. This could include any reporting or analysis work you've done in the past.
✨Familiarise Yourself with Microsoft Office and Excel
Brush up on your Microsoft Office and Excel skills before the interview. You might be asked about your proficiency, so being able to discuss specific functions or features you are comfortable with can set you apart from other candidates.
✨Prepare for Customer Interaction Scenarios
As the role involves responding to customer queries and complaints, think of a few scenarios where you successfully resolved issues in the past. This will show your problem-solving skills and ability to handle customer interactions effectively.
