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- Tasks: Support daily operations and resolve system issues for the Business Operations team.
- Company: Join Scott Logic, a B Corp delivering bespoke software solutions to top UK companies.
- Benefits: Enjoy hybrid working, generous leave, and perks like gym discounts and private medical services.
- Why this job: Be part of a diverse culture that values collaboration and personal growth in a tech-driven environment.
- Qualifications: Experience in a similar role, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Work in a vibrant office with employee-led clubs, events, and a commitment to sustainability.
The predicted salary is between 28800 - 43200 £ per year.
We work with some of the UK’s biggest companies and government departments to provide a pragmatic approach to technology, delivering bespoke software solutions and expert advice. We are looking for an Operations Analyst to join our busy Business Operations team. This is a hybrid role based at one of our office locations: Bristol, Newcastle, Leeds, Edinburgh, Glasgow, or London.
The Operations Analyst plays a vital role in supporting the day-to-day activities of the Business Operations team at Scott Logic, providing first-line support. This role is responsible for ensuring daily operations are completed accurately and efficiently, contributing to the smooth functioning of the business. You will build internal relationships to improve the day-to-day experience of staff by resolving system issues quickly.
Required experience:
- Experience in a similar role
- Strong attention to detail and an organized approach
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
- Interest in business operations and eagerness to learn new systems and processes
- Analytical mindset with basic problem-solving skills
- Proficiency in Microsoft Office and Outlook
- Familiarity with professional services operations or project-based environments
- Experience with CRM or PSA systems
- Basic understanding of business data and reporting
Benefits include:
- Hybrid working with one day per week in the office
- 25 days’ annual leave, increasing to 30 with each year of service
- Generous family leave policies
- Access to pension scheme, private medical services, and Group Life Assurance
- Optional benefits like discounted gym membership and cycle-to-work scheme
At Scott Logic, we value flexible remote working and in-office collaboration. Our offices feature employee-led clubs, events, free games, books, and refreshments. We are proud to be a B Corp, committed to an inclusive, equitable, and sustainable economy. We embrace diversity and foster a culture where everyone can contribute regardless of background. Learn more about our values and accreditations on our website. Our People Promise highlights our principles for operating as a company, supporting our growth while maintaining our core values. Our hybrid working model combines productivity from home with the benefits of team environments and client interactions. We also have inclusive policies supporting all employees, including those embarking on parenthood.
Operations Analyst employer: Scott Logic Ltd
Contact Detail:
Scott Logic Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Analyst
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, such as CRM or PSA systems. Having a basic understanding of these tools will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with current or former employees of Scott Logic on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and the expectations for the Operations Analyst role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your analytical mindset and problem-solving skills by thinking of specific examples from your past experiences. Being able to articulate how you've tackled challenges in previous roles will showcase your suitability for the position.
✨Tip Number 4
Research the values and principles outlined in Scott Logic's People Promise. Understanding their commitment to inclusivity and sustainability will allow you to align your responses during interviews, showing that you share their vision and are a good cultural fit.
We think you need these skills to ace Operations Analyst
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Operations Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in similar roles, particularly focusing on your attention to detail, communication skills, and familiarity with business operations or project-based environments.
Showcase Your Analytical Skills: Demonstrate your analytical mindset and problem-solving abilities in your application. Provide specific examples of how you've successfully resolved issues or improved processes in past roles.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working at Scott Logic and how you can contribute to their mission and values.
How to prepare for a job interview at Scott Logic Ltd
✨Understand the Role
Make sure you have a clear understanding of what an Operations Analyst does, especially in the context of supporting business operations. Familiarise yourself with the specific responsibilities mentioned in the job description, such as providing first-line support and resolving system issues.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate how you can explain technical concepts to non-technical audiences. Think of examples from your past experiences where you've successfully communicated complex information.
✨Highlight Your Attention to Detail
This position requires strong attention to detail. Be ready to discuss instances where your organisational skills and meticulousness have led to successful outcomes, particularly in previous roles or projects.
✨Prepare for Problem-Solving Questions
Given the analytical mindset required for the role, anticipate questions that assess your problem-solving abilities. Prepare to share examples of challenges you've faced in past positions and how you approached resolving them.
