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- Tasks: Lead operational processes to define and scope new product features in digital marketing.
- Company: Join Publicis Groupe, the world's largest communications group, transforming marketing and digital business.
- Benefits: Enjoy flexible working, reflection days, and a chance to work anywhere for 6 weeks a year.
- Why this job: Be part of a dynamic team driving innovation and performance in digital marketing across global brands.
- Qualifications: Strong operational mindset with experience in product operations or marketing in complex digital environments.
- Other info: Hybrid working model with supportive family policies and local discounts.
The predicted salary is between 43200 - 72000 £ per year.
Founded in 1926 by Marcel Bleustein-Blanchet, Publicis Groupe is the largest communications group in the world and a leader in marketing, communication, and digital business transformation. Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.
At Publicis Groupe, innovation is in our DNA, and Performics is where performance and technology meet to transform digital marketing outcomes for global brands. As a key capability within Publicis Media, Performics delivers high-impact digital activation strategies across 57+ markets.
This is a strategic operational role. You will play a pivotal part in ensuring that product initiatives across our digital performance ecosystem are operationally defined, structured for execution, and delivered with precision. Sitting between Product, Tech, Marketing, Sales, and Leadership, you will lead and orchestrate the processes that turn innovation into scaled, market-ready solutions.
This role is perfect for someone who thrives in structured environments, understands the needs of digital marketing teams, and knows how to build the processes, governance, and alignment needed to make complex products work across regions, channels, and teams.
Responsibilities- Product Strategy & Operational Definition
- Lead operational processes to define and scope new product features, ensuring they're backed by insights, business priorities, and feasibility assessments.
- Act as the voice of operational readiness within product development cycles, aligning MVPs with technical and marketing channel execution.
- Ensure all product documentation, requirements, and handovers are robust and execution-ready.
- Work cross-functionally to bridge the gap between strategy and channel-specific implementation needs.
- Cross-Team Operational Collaboration & Alignment
- Serve as the primary operational conduit between Product, Engineering, Digital Marketing (Search, Social, Commerce, Programmatic), and Sales.
- Facilitate alignment across stakeholders through structured communication forums, working groups, and feedback loops.
- Translate product goals into operational roadmaps and delivery timelines, securing buy-in and ongoing accountability from all departments.
- Drive problem-solving for any operational barriers that prevent successful rollout or adoption.
- Operational Excellence & Processes
- Build, optimise, and govern workflows for planning, prioritisation, execution, and go-to-market enablement.
- Develop tools, reporting frameworks, and dashboards to track progress and performance of product initiatives across digital channels.
- Maintain intake and prioritisation mechanisms for requests related to digital marketing product needs and operational enhancements.
- A strong operational mindset—skilled at creating systems, frameworks, and workflows that drive clarity and alignment.
- Experience in product operations, program management, marketing operations, or similar roles focused on execution in complex digital environments.
- Understanding of how digital marketing channels operate, perform, and integrate with product delivery (e.g., Search, Paid Social, Programmatic, Commerce, Affiliates).
- Ability to manage competing priorities and cross-functional stakeholders in a matrixed, fast-moving organisation.
- Excellent communication skills to navigate between technical and non-technical audiences, and influence at multiple levels.
- Familiarity with tools like Jira, Confluence, Asana, and marketing analytics platforms to support agile planning and performance tracking.
- Experience supporting go-to-market operations for digital tools, platforms, or data products.
- Insight into how product evolution impacts digital performance outcomes and marketing ROI.
- Certification in Agile (e.g., CSM, CSPO) or Project Management (e.g., PMP) is a plus.
- PMP, Agile, or Scrum certifications a plus.
- Experience supporting global product rollouts.
- Fluency in marketing data and analytics to inform operational decision-making.
- Experience managing product assets or information across multiple digital platforms.
In the UK, alongside the core benefits such as Pension, Life Assurance, Private Medical, and Income Protection Plan, we also offer:
- WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
- HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
- FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
- FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
- GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.
Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
Global Product Operations Director employer: Publicis Media
Contact Detail:
Publicis Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Product Operations Director
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing and product operations. Understanding how different channels like Search, Social, and Programmatic work will give you an edge in discussions and interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in product operations or digital marketing. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of tools like Jira, Confluence, and Asana. Being able to discuss how you've used these tools in past roles can demonstrate your operational readiness and familiarity with agile methodologies.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed cross-functional teams and projects. Highlighting your ability to navigate complex environments will show that you're well-suited for this strategic role.
We think you need these skills to ace Global Product Operations Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Global Product Operations Director position. Tailor your application to highlight how your experience aligns with the specific requirements mentioned in the job description.
Craft a Compelling CV: Your CV should clearly showcase your operational mindset and experience in product operations or similar roles. Use quantifiable achievements to demonstrate your impact in previous positions, especially in digital marketing environments.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of digital marketing channels and how your skills can contribute to operational excellence at Publicis Groupe. Make sure to address how you can bridge the gap between strategy and execution.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for any spelling or grammatical errors, and ensure that your writing is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Publicis Media
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Global Product Operations Director. Familiarise yourself with how product operations integrate with digital marketing channels and be ready to discuss specific examples from your experience that align with these responsibilities.
✨Showcase Your Operational Mindset
Highlight your ability to create systems and frameworks that drive clarity and alignment. Be prepared to discuss past experiences where you've successfully built or optimised workflows, and how those contributed to operational excellence in a complex environment.
✨Communicate Effectively Across Teams
Since this role requires collaboration across various departments, demonstrate your communication skills. Share examples of how you've facilitated alignment between technical and non-technical teams, and how you’ve navigated competing priorities in a matrixed organisation.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Prepare to discuss how you would handle operational barriers or challenges in product rollouts, and illustrate your thought process with concrete examples from your previous roles.
