Medical Office Manager

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Job Description: Center Administrator

Department: Corporate Operations | Supervises: Medical Assistants, Medical Receptionists, X-Ray Techs | FLSA Status: Exempt

Reports To: Regional Manager | Date Completed: 5/22/2025

Position Overview

The Center Administrator oversees daily operations of an AFC Urgent Care center, ensuring resource utilization and high-quality clinical and administrative services. This role supervises non-provider staff and acts as a liaison between center, regional, and support departments, fostering a culture of accountability and service excellence.

Core Responsibilities

• Maintain a positive work environment and effective communication.
• Support team collaboration and meet organizational goals.
• Partner with physicians and APPs for operational needs.
• Create a productive work environment that enables staff to perform at their best.

Qualifications

• Minimum 3+ years healthcare management experience, urgent care preferred.
• Clinical background or Medical Assistant certification preferred.
• Proficiency in payroll, scheduling, and Microsoft Office.
• Experience with EMR systems, preferably Experity.
• Strong organizational, multitasking, and compliance knowledge.

Principal Duties

• Foster engagement, accountability, and continuous improvement.
• Manage recruitment, staffing, and performance processes.
• Ensure compliance with clinical and organizational policies.
• Oversee financials, inventory, and KPIs for operational excellence.
• Support quality assurance and operational support at the center.

Working Conditions

Center-based role involving prolonged computer use, light physical activity, and potential travel. Environment includes typical healthcare safety precautions.

About AFC

American Family Care is a leading healthcare provider with over 250 clinics, dedicated to providing accessible, patient-centric care. Join us to make a difference in patients\’ lives and grow professionally.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Medical Practices

We are an Equal Opportunity Employer.

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