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- Tasks: Repair and maintain bicycles while providing top-notch customer service.
- Company: Join Evans Cycles, a leading name in the cycling community.
- Benefits: Enjoy commission bonuses, discounts, and development courses.
- Why this job: Be part of a passionate team and make a difference in customers' cycling experiences.
- Qualifications: Experience in bicycle mechanics and excellent communication skills are essential.
- Other info: Flexible hours and a fun workshop environment await you!
The predicted salary is between 24000 - 36000 £ per year.
As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.
- Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
- Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
- Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
- Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
- Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
- Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
- Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
- Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.
We offer our team a pretty nice package of perks, including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme
- A wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Requirements:
- Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
- Previous experience as a bicycle mechanic is highly desirable.
- Knowledge of various bicycle brands, models, and components.
- Strong attention to detail and a commitment to quality workmanship.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of safety standards and practices related to bicycle repairs.
- Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.
Work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician
✨Tip Number 1
Familiarise yourself with the latest bicycle technologies and repair techniques. This will not only boost your confidence but also show us that you're committed to staying updated in the field, which is a big plus for any Cycle Technician role.
✨Tip Number 2
Practice your customer service skills by engaging with fellow cyclists or at local bike shops. Being able to communicate effectively and provide helpful advice will set you apart during the interview process.
✨Tip Number 3
Consider volunteering at community cycling events or workshops. This hands-on experience will not only enhance your technical skills but also demonstrate your passion for cycling and commitment to the community.
✨Tip Number 4
Network with other professionals in the cycling industry. Attend local bike meet-ups or join online forums to connect with others who can provide insights or even referrals for positions like the one we have available.
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bicycle mechanics and customer service. Include specific examples of repairs you've performed and any previous roles that demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your expertise in bicycle repair. Mention why you want to work at Evans Cycles and how you can contribute to their team.
Highlight Relevant Skills: In your application, emphasise your proficiency in diagnosing and repairing various bicycle types. Mention any certifications or training you've completed related to bicycle mechanics.
Showcase Customer Service Experience: Since excellent customer service is key for this role, provide examples of how you've successfully interacted with customers in the past. Highlight your communication skills and ability to explain technical issues clearly.
How to prepare for a job interview at Evans Cycles
✨Show Your Technical Skills
Be prepared to discuss your experience with bicycle repairs and maintenance. Bring examples of specific repairs you've completed, and if possible, demonstrate your skills during the interview. This will show that you have the practical knowledge needed for the role.
✨Customer Service Focus
Since customer service is a key part of the job, think of examples where you've provided excellent service in the past. Be ready to explain how you would interact with customers, assess their needs, and provide recommendations.
✨Knowledge of Safety Standards
Familiarise yourself with safety standards related to bicycle repairs. During the interview, be ready to discuss how you ensure safety in your work and how you conduct safety inspections on bicycles.
✨Stay Updated on Trends
Demonstrate your passion for cycling by discussing recent advancements in bicycle technology and repair techniques. Showing that you are proactive about staying informed will impress the interviewers and highlight your commitment to the field.
