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- Tasks: Lead client partnerships and drive growth for key accounts in the UK and Ireland.
- Company: N-iX is a global software development company with a strong presence across nine countries.
- Benefits: Enjoy flexible working options, competitive salary, and professional growth opportunities.
- Why this job: Join a dynamic team, work with Fortune 500 clients, and make a real impact.
- Qualifications: M.Sc. in relevant fields and 5+ years in IT services with sales experience required.
- Other info: Remote, office, or hybrid work options available.
The predicted salary is between 43200 - 72000 £ per year.
N-iX is a global company with Ukrainian roots that helps businesses develop successful software products worldwide. Founded in 2002, N-iX has expanded across nine countries in Europe, the US, and Latin America. We are a community of over 2,000 professionals and a trusted partner for industry leaders and Fortune 500 companies. We are seeking a Client Partner for Key Accounts to join our Client Partnership team in London.
As a Senior Client Partner, you will collaborate with both N-iX Delivery and our Key Client Account teams in the UK and Ireland to ensure high satisfaction and foster long-term partnerships. Your responsibilities include identifying growth opportunities within your portfolio of priority accounts and maintaining strong client relationships to generate mutual business value. Our key accounts include renowned companies from the Fortune 100/500 lists and established tech firms that have trusted N-iX for their software development needs.
Responsibilities:- Account Planning and Development
- Gain client and market insights, document industry trends, competitor activities, and client strategies.
- Develop and maintain an account map outlining the client organization structure.
- Identify growth targets and conduct regular account reviews.
- Support the creation and update of a comprehensive account strategy.
- Develop tactics to achieve strategic goals and monitor progress.
- Maintain up-to-date account studies, stakeholder maps, and contact lists.
- Register and update all opportunities and offerings.
- Build trust-based relationships with key stakeholders to ensure satisfaction and growth.
- Establish regular meetings and business reviews with clients.
- Identify new opportunities for up-selling and cross-selling.
- Monitor stakeholder changes and maintain connections for prospecting.
- Arrange meetings with new prospects within the account.
- Qualify client needs and generate new sales opportunities.
- Manage sales opportunities through various stages.
- Coordinate discovery meetings to understand client pain points, budgets, and decision processes.
- Create and deliver service presentations.
- Develop proposals collaboratively with the team.
- Track contract expiration dates and coordinate renewal actions.
- Report on account status and development activities.
- Identify key contacts for CSAT surveys and interpret results.
- Proactively address satisfaction risks and issues.
- Obtain permissions for marketing disclosures and help draft case studies.
- M.Sc. in economics, computer science, applied math, business, or marketing.
- 5+ years in IT service companies, with at least 1 year in sales, project, or account management.
- Strong command of English.
- Understanding of IT outsourcing models and commercial terms.
- Experience with CRM tools like Salesforce or HubSpot.
- Proactive, effective communicator with high EQ.
- Disciplined and results-oriented.
- Willingness to travel for business trips.
We offer:
- Flexible working options: remote, office, or hybrid.
- Competitive salary and benefits.
- Opportunities for professional growth (mentorship, training, communities).
Client Partner, Key Accounts UK&I (#3518) employer: N-iX
Contact Detail:
N-iX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner, Key Accounts UK&I (#3518)
✨Tip Number 1
Familiarise yourself with N-iX's key accounts and their industries. Understanding the specific needs and challenges of these companies will help you tailor your approach and demonstrate your value during interviews.
✨Tip Number 2
Network with current or former employees of N-iX on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Prepare to discuss your experience with CRM tools like Salesforce or HubSpot. Be ready to share specific examples of how you've used these tools to manage client relationships and drive sales growth in previous roles.
✨Tip Number 4
Showcase your understanding of IT outsourcing models and commercial terms. Being able to articulate how these concepts apply to client partnerships will set you apart as a knowledgeable candidate who can contribute to N-iX's success.
We think you need these skills to ace Client Partner, Key Accounts UK&I (#3518)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and business development. Emphasise your achievements in client relationship building and any specific results you've delivered in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of N-iX and the role of Client Partner. Mention specific examples of how you've successfully managed key accounts and contributed to business growth in the past.
Highlight Relevant Skills: In your application, focus on skills that are crucial for this role, such as strategic planning, client relationship management, and familiarity with CRM tools like Salesforce or HubSpot. Provide concrete examples of how you've applied these skills.
Showcase Your Industry Knowledge: Demonstrate your understanding of the IT service industry and outsourcing models. Mention any insights you have about market trends or competitor activities that could be relevant to N-iX's business strategy.
How to prepare for a job interview at N-iX
✨Research N-iX and the Role
Before your interview, make sure to thoroughly research N-iX and understand their business model, especially in relation to IT outsourcing. Familiarise yourself with their key accounts and recent projects to demonstrate your interest and knowledge during the conversation.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage client relationships. Prepare examples from your past experiences where you successfully identified growth opportunities or resolved client issues, as this will showcase your relevant skills.
✨Showcase Your Communication Skills
As a Client Partner, effective communication is crucial. During the interview, practice articulating your thoughts clearly and confidently. Highlight instances where your communication skills led to successful outcomes in client management or account development.
✨Demonstrate Your Strategic Thinking
Be ready to discuss how you approach account planning and development. Share your strategies for maintaining client satisfaction and expanding accounts, and be prepared to explain how you would apply these strategies at N-iX to foster long-term partnerships.
