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- Tasks: Join a dynamic team to enhance our CRM strategies and support key stakeholders.
- Company: An international law firm with a strong reputation for excellence and innovation.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Make a real impact by raising the firm's profile and developing innovative communication strategies.
- Qualifications: Experience with CRM systems and data management is essential; legal sector experience preferred.
- Other info: Only candidates with relevant experience in specific sectors will be considered.
The predicted salary is between 43200 - 72000 £ per year.
An international law firm is currently looking for a Senior CRM Executive to join their team in London. They seek a proactive team player who will develop and implement strategic ideas in order to help raise the firm’s profile. This role reports to the Senior CRM Manager.
The Responsibilities:
- Maintain and manage any technical issues and support the successful resolution and communication of these issues with key stakeholders.
- Work alongside the IT team and the wider CRM team to implement the roll out of a new CRM system.
- Collaborate with the IT Training team and CRM Executive to help identify training requirements, develop training programmes, and implement training for colleagues.
- Recommend and identify innovative ways to communicate with user groups.
- Advise and support MBD on best practice approaches to using the CRM system.
- Contribute proactively to the ongoing development of the CRM team and raise the firm’s profile.
The Candidate:
- Experience working with CRM systems.
- Extensive experience with CRM systems (e.g. Salesforce, InterAction, or another major CRM platform used in professional services).
- Data management and data analysis skills.
- Understanding of client development and the wider BD/Marketing mix.
Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.
Contact Detail:
Blue Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Executive
✨Tip Number 1
Network with professionals in the legal sector, especially those who have experience with CRM systems. Attend industry events or webinars to connect with potential colleagues and learn more about the specific needs of law firms.
✨Tip Number 2
Familiarise yourself with the latest trends in CRM technology, particularly those relevant to the legal industry. Being knowledgeable about tools like Salesforce or InterAction can set you apart during discussions with hiring managers.
✨Tip Number 3
Prepare to discuss your previous experiences in data management and analysis. Be ready to share specific examples of how you've used data to drive client development or improve CRM processes in your past roles.
✨Tip Number 4
Showcase your proactive approach by suggesting innovative ideas for CRM communication strategies during interviews. This demonstrates your ability to think critically and contribute to the firm's profile enhancement.
We think you need these skills to ace Senior CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems, particularly any relevant roles in law firms or similar sectors. Use specific examples to demonstrate your data management and analysis skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Discuss how your proactive approach and experience can contribute to raising the firm's profile and improving CRM practices.
Highlight Relevant Experience: Clearly outline your previous roles that involved CRM systems, especially if you have worked with platforms like Salesforce or InterAction. Mention any training programmes you developed or implemented.
Showcase Your Team Collaboration Skills: Emphasise your ability to work alongside IT teams and other stakeholders. Provide examples of how you've successfully collaborated on projects or resolved technical issues in past roles.
How to prepare for a job interview at Blue Legal
✨Showcase Your CRM Expertise
Make sure to highlight your experience with CRM systems, especially if you've worked with platforms like Salesforce or InterAction. Be prepared to discuss specific projects where you successfully implemented or managed a CRM system.
✨Demonstrate Proactive Problem-Solving
Since the role involves managing technical issues, come prepared with examples of how you've resolved similar challenges in the past. This will show your potential employer that you're proactive and can handle pressure.
✨Emphasise Collaboration Skills
This position requires working closely with various teams, including IT and training. Share experiences where you've successfully collaborated with others to achieve a common goal, particularly in a professional services environment.
✨Understand the Legal Sector
Given the firm's focus, it's crucial to demonstrate your understanding of the legal sector and client development. Research the firm and be ready to discuss how your skills can help raise their profile within this specific industry.
