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- Tasks: Install and service telematics and safety systems in vehicles while providing top-notch customer service.
- Company: Handsfree Group UK is a leader in vehicle technology, focusing on safety and security since 2004.
- Benefits: Enjoy a competitive salary, bonuses, company van, and perks like a paid day off on your birthday!
- Why this job: Join a fun, friendly team with opportunities for growth and a focus on employee enjoyment.
- Qualifications: 1-3 years in auto electrics, full UK driving licence, and a passion for customer service required.
- Other info: This role is mobile, covering Southampton and surrounding areas, with door-to-door pay.
The predicted salary is between 32000 - 45000 £ per year.
This is a full-time permanent mobile position in Southampton and surrounding areas (door to door pay) from £32,000 + overtime + bonus, with a very realistic OTE up to £45,000.
The ideal candidate must have experience working on 12v and 24v auto electrical systems such as cars, vans and HGVs and be able to install and service a wide range of aftermarket products including Telematics devices, DVR camera installations, DVS installations, safety sensor installations and charging cradles/docks. Ideally situated within Southampton or surrounding areas.
Schedule: 9 hours a day – Monday to Friday (start as you leave for work)Responsibilities:- Installing and servicing of vehicle DVR camera systems and DVS Systems, telematics units and any other aftermarket equipment fitted to 12v and 24v vehicles
- Liaising with and handling customer queries on site ensuring all interaction with customers is conducted in a professional and helpful manner
- Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice
- Accurate completion of job management system
- Maintaining van stock levels
- Fault finding /diagnostic skills
- Attention to detail
- Flexibility
- 1-3 years relevant experience in 12v and 24v auto electrics
- Full UK Driving License
- Auto electrical knowledge and experience working on commercial vehicles
- Logical approach to installing and fault-finding technical products
- Self-motivated with the drive to provide first class customer service
- Competitive Salary (paid door-to-door) from £32,000 per annum + overtime + bonus scheme (OTE up to £45,000)
- Fun, friendly, and inclusive place to work
- Company Bonus
- Company van, fuel card, uniform, Laptop, mobile phone + annual tool allowance
- Generous annual leave allowance of 22 days (increasing to a maximum of 27 days) plus Bank Holidays
- Internal opportunity to progress through Engineering structure
- Pension scheme
- Perks such as a paid day off on your birthday!!
- Employee Assistance Programme
Handsfree Group is a forces friendly employer and we actively welcome applications from the defence community.
Since 2004, we have specialised in the purchase, supply and installation of in-vehicle technology. As leaders in the field of vehicle safety and security, our team has a range of experience providing products and installations into cutting edge SMEs, as well as multi-million-pound global organisations that are looking for the best in adaptable vehicle technology and installation. Our philosophy is that an employee should enjoy coming to work and be able to have fun whilst providing an exceptional service.
Absolutely no agencies – thank you.
Job Type: Permanent
Pay: £32,000.00-£45,000.00 per year
Additional pay:- Bonus scheme
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Referral programme
- Monday to Friday
- Overtime
Locations
Mobile Telematics Engineer employer: Handsfree Group
Contact Detail:
Handsfree Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Telematics Engineer
✨Tip Number 1
Familiarise yourself with the specific telematics and auto electrical systems mentioned in the job description. Having hands-on experience or knowledge about DVR camera systems, DVS systems, and telematics units will give you an edge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled customer queries in previous roles. This is crucial as the role involves liaising with customers on-site, and demonstrating your ability to communicate effectively can set you apart.
✨Tip Number 3
Research Handsfree Group UK and their products. Understanding their company culture and the technology they specialise in will help you align your answers with their values and demonstrate your genuine interest in the position.
✨Tip Number 4
Prepare to discuss your flexibility and problem-solving skills. The role requires a logical approach to fault-finding and installation, so be ready to share specific instances where you've successfully navigated challenges in a similar environment.
We think you need these skills to ace Mobile Telematics Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in 12v and 24v auto electrical systems. Include specific examples of installations and services you've performed on vehicles similar to those mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your technical skills and customer service experience. Mention your ability to handle customer queries professionally and your commitment to health and safety practices.
Highlight Soft Skills: In your application, emphasise soft skills such as attention to detail, flexibility, and self-motivation. These are crucial for the role and can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Handsfree Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with 12v and 24v auto electrical systems during the interview. Be prepared to discuss specific projects or installations you've worked on, especially those involving telematics devices and DVR camera systems.
✨Demonstrate Customer Service Skills
Since the role involves liaising with customers, it's crucial to convey your ability to handle queries professionally. Share examples of how you've successfully managed customer interactions in the past, showcasing your problem-solving skills and approach to providing excellent service.
✨Emphasise Attention to Detail
Attention to detail is key in this role, especially when it comes to installation and fault-finding. Prepare to discuss how you ensure accuracy in your work and any methods you use to double-check your installations or diagnostics.
✨Be Ready for Practical Scenarios
Expect to be asked about real-life scenarios related to fault finding or installation challenges. Think through some common issues you’ve encountered and how you resolved them, as this will demonstrate your logical approach and technical expertise.
