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- Tasks: Serve guests with a smile and create memorable dining experiences.
- Company: Join Accor, a global leader in hospitality with over 5,500 properties worldwide.
- Benefits: Enjoy free hotel stays, discounts, and continuous learning opportunities.
- Why this job: Be part of a diverse team that values authenticity and personal growth.
- Qualifications: Fluency in English and a friendly, upbeat personality are essential.
- Other info: Experience our service firsthand with a complimentary one-night stay.
Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties across 110 countries. With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play. By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible.
Our mission at Novotel London Waterloo is to create memorable moments for our guests, connecting hearts from arrival to farewell. Whether you are seeking a job, a career, or a calling, we have something for you!
As part of our team, you can enjoy:
- Free night stays in our UK hotels and a 50% discount in any Accor restaurant (T&Cs apply)
- Discounted hotel rates worldwide in Accor Hotels
- Continuous learning and development through our Accor Academy
- Support for your wellbeing in both professional and personal life
- Opportunities to grow your experience across 5000 hotels in over 100 countries
- Participation in initiatives to promote a more inclusive and sustainable world
- And many more benefits and perks to help you grow and express your personality
As our next Waiter/Waitress, you…
- Wear your smile with pride and understand the power of your welcoming nature.
- Deliver consistent and memorable service to all our guests.
- Work collaboratively with your team to ensure every guest leaves wanting to return.
- Be a lively, upbeat personality capable of building rapport quickly in a fast-paced environment.
We believe our people are at the heart of everything we do, which is why we offer a comprehensive training program to support you at every step in your new role. We provide a place where you can “Be All You Are” as part of a diverse team delivering memorable hospitality and exceeding guest expectations. Our hotel features 178 rooms, meeting rooms, a bar, restaurant, and fitness & sauna facilities. To best serve our guests, fluency in English is required. To help you settle into your role, we will arrange a one-night stay so you can experience our service firsthand.
If you believe you are the right candidate for the Waiter/Waitress role, please click ‘apply’. We look forward to hearing from you!
By working at Novotel London Waterloo, you will be part of the Accor network, a global leader in hospitality. With us, you can be authentic, work purposefully, grow, learn, enjoy, and explore limitless opportunities.
Our commitment to Diversity & Inclusion: We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent, creating an environment where everyone feels they belong.
Data Privacy: When you submit an application to Accor UK Business & Leisure Hotels Limited, we process your personal data to consider and manage your application. We may also process data from third parties, such as former employers or third-party questionnaires. Your responses to questionnaires will not lead to automated decisions. As data controllers, we comply with all relevant data protection legislation, including the GDPR and the Data Protection Act 2018. Details about data processing and your rights are available in our Employee Privacy Policy.
Food & Beverage Team Member Waiter/Waitress employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the Accor brand and its values. Understanding their commitment to sustainability and guest experience will help you align your answers during interviews and show that you're a good fit for their culture.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Since the role requires building rapport quickly, consider volunteering or working in similar settings to enhance your ability to connect with guests.
✨Tip Number 3
Network with current or former employees of Accor. They can provide valuable insights into the company culture and what it takes to succeed as a Waiter/Waitress, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss your experiences in teamwork and collaboration. The job emphasises working together to create memorable moments, so be ready to share examples of how you've successfully worked in a team before.
We think you need these skills to ace Food & Beverage Team Member Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Accor is looking for in a Waiter/Waitress. Highlight your customer service skills and ability to work in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Novotel London Waterloo and how you can contribute to creating memorable moments for guests.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Novotel Hotels
✨Show Your Personality
As a Waiter/Waitress, your personality is key! Be lively and upbeat during the interview. Let your natural charm shine through, as this role requires building rapport with guests quickly.
✨Demonstrate Team Spirit
Accor values collaboration, so be prepared to discuss how you work well in a team. Share examples of past experiences where you contributed to a positive team environment, especially in fast-paced settings.
✨Emphasise Customer Service Skills
Highlight your commitment to delivering exceptional service. Prepare to share specific instances where you went above and beyond for a customer, as this aligns with the mission of creating memorable moments for guests.
✨Research the Company Culture
Familiarise yourself with Accor's values and commitment to sustainability and inclusivity. Showing that you understand and resonate with their culture will demonstrate your genuine interest in the role and the company.
