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- Tasks: Support the Retail Branch Manager and ensure excellent customer service.
- Company: Join Screwfix, a growing team focused on customer satisfaction and sustainability.
- Benefits: Enjoy competitive salary, 28 days leave, discounts, bonuses, and training opportunities.
- Why this job: Be part of a supportive culture that values your input and career growth.
- Qualifications: Management experience and a passion for customer service are essential.
- Other info: Flexible part-time hours available, with a focus on work/life balance.
The predicted salary is between 28800 - 42000 £ per year.
This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!
At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.
Key responsibilities
- Store standards – alongside the retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high.
- Inspire your team – you’ll be hands on and lead by example, motivating your team to give a great customer experience.
- Store management – budgets, Rota’s and Payroll, P&L analysis, managing stock and improving profits are all part of your role.
Required Skills & Experience
- Experienced in management and wanting to take your career to the next level.
- Instinctive in knowing what our customers want, you go all out to deliver.
- Extremely driven, leading you to hit targets and inspire those around you.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable & honest.
What’s in it for me?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days.
- 20% discount with Screwfix and B&Q.
- Annual bonus scheme.
- Award winning pension - up to 14% contribution from Kingfisher!
- Discounted healthcare and life cover.
- Share Save Scheme.
- We’ll also help you be the best you can be, with excellent training and ongoing development!
To find out more please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply – Upload your CV and complete your application.
Sustainability at Screwfix
We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Assistant Manager employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Screwfix's values and customer service approach. Understanding their commitment to customer satisfaction will help you demonstrate how you can contribute to their mission during the interview.
✨Tip Number 2
Prepare examples from your previous management experience that showcase your ability to inspire and lead a team. Highlight specific instances where you improved store standards or customer experiences, as this aligns with the role's responsibilities.
✨Tip Number 3
Research current trends in retail management and customer service. Being knowledgeable about industry best practices will allow you to engage in meaningful discussions during your interview and show your proactive approach to continuous improvement.
✨Tip Number 4
Network with current or former employees of Screwfix on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can leverage in your application.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your management experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you've improved processes or inspired teams in previous roles, demonstrating your fit for the Assistant Manager position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As an Assistant Manager, you'll be expected to inspire and lead your team. Be prepared to share examples of how you've motivated others in previous roles, and demonstrate your ability to manage and improve team performance.
✨Understand Customer Needs
Screwfix places a strong emphasis on customer satisfaction. Research common customer queries and think about how you can enhance their experience. Be ready to discuss how you would approach customer service challenges.
✨Familiarise Yourself with Store Operations
Since the role involves managing store standards and operations, brush up on your knowledge of retail management practices. Be prepared to discuss how you would handle stock management, budgets, and payroll effectively.
✨Emphasise Your Drive for Improvement
The job description highlights the importance of being inquisitive and ever-improving. Think of specific instances where you've identified areas for improvement in your previous roles and how you implemented changes successfully.
