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- Tasks: Provide on-site desktop support and manage IT devices for a key client.
- Company: Join DXC Consulting & Engineering Services, a leader in IT services and consulting.
- Benefits: Enjoy flexible working hours, private medical cover, and a personal pension plan.
- Why this job: Gain valuable experience, access extensive training, and work in a supportive team environment.
- Qualifications: Must have UK Security Clearance, a clean driving licence, and IT support experience.
- Other info: This role is primarily site-based in Frimley with travel to Guildford covered.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Desktop Support Engineer, Frimley role at DXC Consulting & Engineering Services 1 month ago Be among the first 25 applicants Join to apply for the Desktop Support Engineer, Frimley role at DXC Consulting & Engineering Services Get AI-powered advice on this job and more exclusive features. Job Description Here at DXC we have an exciting new opportunity for an experienced, on-site Job Description Here at DXC we have an exciting new opportunity for an experienced, on-site Desktop Support Engineer to provide support to a long standing client at Frimley. This is a full-time permanent position working 37.5 hours per week, Monday – Friday between the hours of 07:00 – 19:00. Working as part of the DXC team you will gain access to a large library of training Courses and accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan and various other flexible benefits including private medical cover, life insurance and flexible holiday to name a few. Due to the nature of our client\’s work the successful candidate will need to either hold or be able to obtain SC Security Clearance. For this reason we are only able to progress applications from British nationals. This role is primarily site based at Frimley, but will involve support for supported sites such as Guildford. Travel to Guildford will be paid travel and driven based on service/absences. Main Responsibilities As a Desktop Support Engineer you will be: Carrying out Security Audits of all devices holding Data on the network by Scanning and reporting IMAC’s – Installations, Moves, Additions and Changes Break-Fix of all in-scope managed devices Hands and Eyes Support to visually verify the state of managed devices such as servers and network devices Desktop Support including special project activities as they arise Asset Management & Stock Management Managing the lifecycle of loan user equipment Working directly alongside the client managing own workload whilst liaising with other teams or vendors to resolution Act as a central point of contact for the customer Software and system fault diagnosis, analysis and fix Take responsibility for stock used and follow the correct procedures regarding stock management Proactively keeping the customer updated with problem status at all times Identifying and reporting risk as appropriate in accordance with the guidelines Essential Skills Must have, or be able to obtain UK GOV Security Clearance at SC level Full, clean UK Driving License Proven trouble shooting skills Previous experience in a similar role with ITIL environment PC/Desktop Support knowledge including Microsoft Windows XP/7/10 onwards Excellent communicator both face-to-face & over the phone Administering Windows Share\\File permissions. Mobile connectivity (E.g. Android/IPhone) Knowledge of SCCM Good knowledge of HP Workstation, Desktops & Laptops Must be able to deal productively with a high workload with minimal supervision Great attention to detail Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . 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Desktop Support Engineer, Frimley employer: DXC Consulting & Engineering Services
Contact Detail:
DXC Consulting & Engineering Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer, Frimley
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Windows XP/7/10 and SCCM. Being able to discuss your hands-on experience with these systems during the interview will demonstrate your suitability for the role.
✨Tip Number 2
Highlight your troubleshooting skills by preparing examples of past experiences where you successfully resolved technical issues. This will show your problem-solving abilities and how you can handle the demands of a high workload.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly and concisely. Consider conducting mock interviews with friends or family to refine your ability to explain technical concepts to non-technical stakeholders.
✨Tip Number 4
Research DXC Consulting & Engineering Services and their client base. Understanding their business model and the specific needs of their clients will help you tailor your responses in the interview and show that you're genuinely interested in the company.
We think you need these skills to ace Desktop Support Engineer, Frimley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop support and ITIL environments. Emphasise your troubleshooting skills and any previous roles that align with the responsibilities listed in the job description.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that match the job requirements, such as your experience with Microsoft Windows and asset management, and explain how you can contribute to the team.
Highlight Security Clearance: Since the role requires SC Security Clearance, make sure to mention your eligibility or current status regarding security clearance in your application. This will show that you understand the importance of this requirement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Desktop Support Engineer.
How to prepare for a job interview at DXC Consulting & Engineering Services
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Desktop Support Engineer. Familiarise yourself with key terms like IMACs, Security Audits, and asset management, as these will likely come up during your interview.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with troubleshooting, particularly in an ITIL environment. Highlight your knowledge of Microsoft Windows versions and any relevant tools like SCCM. You might even be asked to solve a technical problem on the spot!
✨Demonstrate Communication Skills
As a Desktop Support Engineer, you'll need to communicate effectively with clients and team members. Practice explaining technical concepts in simple terms, and be ready to provide examples of how you've successfully communicated in previous roles.
✨Prepare for Security Clearance Questions
Since this role requires SC Security Clearance, be ready to discuss your eligibility and any relevant background checks. Understand the importance of security in IT and be prepared to answer questions about how you would handle sensitive information.
