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- Tasks: Supervise catering operations, ensuring high-quality food service for patients and retail units.
- Company: ISS is a leading facility management company focused on enhancing user experiences in various sectors.
- Benefits: Enjoy a permanent role with a competitive hourly rate and opportunities for personal growth.
- Why this job: Join a passionate team dedicated to patient care and experience a dynamic work environment.
- Qualifications: Experience in catering supervision, strong leadership skills, and knowledge of food safety standards required.
- Other info: Flexible shifts available; commitment to diversity and inclusivity in the workplace.
The predicted salary is between 27000 - 42000 £ per year.
ISS Facilities Services is seeking a dedicated and experienced Catering Supervisor to oversee patient catering and retail units at The Walton Centre, Liverpool. This pivotal role ensures high-quality food service delivery within a busy healthcare setting, supporting patient wellbeing and satisfaction.
The Role
- Supervise and coordinate daily catering operations for patient meals and retail units
- Ensure compliance with food safety, hygiene, and health regulations specific to healthcare environments
- Lead, train, and motivate catering staff to deliver excellent service standards
- Manage stock levels, ordering, and inventory control to minimise waste and maximise efficiency
- Work closely with clinical teams to accommodate dietary requirements and special menus
- Maintain accurate records and reporting as per ISS and Walton Centre policies
- Foster a positive, customer-focused environment to enhance patient and visitor experience
About You
- Proven experience in catering supervision, ideally within healthcare or similar sectors
- Strong knowledge of food safety standards and HACCP procedures
- Excellent leadership and communication skills
- Ability to manage a diverse team in a fast-paced environment
- Flexible approach and strong organisational skills
- Commitment to delivering exceptional customer service and patient care
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Catering Supervisor employer: ISS FACILITY SERVICES LIMITED
Contact Detail:
ISS FACILITY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor
✨Tip Number 1
Familiarise yourself with the specific food safety and hygiene regulations that apply to healthcare settings. Understanding these standards will not only help you in interviews but also demonstrate your commitment to patient care.
✨Tip Number 2
Highlight any experience you have in leading and training teams, especially in fast-paced environments. Be ready to share examples of how you've motivated staff to deliver excellent service, as this is crucial for the role.
✨Tip Number 3
Research The Walton Centre and its approach to patient care and catering services. Being knowledgeable about their values and operations will show your genuine interest in the position and help you connect with the interviewers.
✨Tip Number 4
Prepare to discuss how you would handle dietary requirements and special menus. Think of specific scenarios where you've successfully accommodated diverse needs, as this will be a key part of your role as a Catering Supervisor.
We think you need these skills to ace Catering Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering supervision, especially within healthcare settings. Emphasise your knowledge of food safety standards and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and customer service. Mention specific examples of how you've led teams or improved service standards in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to managing stock levels, training staff, and ensuring compliance with health regulations. Use bullet points for clarity.
Showcase Your Flexibility: Since the role involves shift work, mention your flexibility and willingness to work varied hours. This shows your commitment to meeting the needs of the catering operations.
How to prepare for a job interview at ISS FACILITY SERVICES LIMITED
✨Showcase Your Experience
Be prepared to discuss your previous roles in catering supervision, especially within healthcare settings. Highlight specific examples where you ensured food safety and hygiene compliance, as this is crucial for the role.
✨Demonstrate Leadership Skills
Since the role involves leading a team, think of instances where you've successfully motivated and trained staff. Share how you fostered a positive work environment and improved service standards.
✨Understand Dietary Requirements
Familiarise yourself with common dietary needs and restrictions in a healthcare setting. Be ready to discuss how you would accommodate these requirements while maintaining high-quality service.
✨Emphasise Customer Service
The role focuses on enhancing patient and visitor experiences. Prepare to talk about your commitment to exceptional customer service and any strategies you've implemented to improve satisfaction in previous positions.
