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For Companies At a Glance
- Tasks: Assist customers with orders and inquiries while delivering top-notch service.
- Company: Join a dynamic team focused on customer satisfaction and support.
- Benefits: Enjoy flexible hours, remote work options, and great corporate perks.
- Why this job: Be part of a fast-paced environment where your impact is felt daily.
- Qualifications: Previous customer service experience is preferred but not essential.
- Other info: Ideal for high school and college students looking for a rewarding role.
The predicted salary is between 21600 - 36000 £ per year.
The Customer Service Adviser role is a fast paced and varied position. You will have a desire to always deliver excellent customer service, to provide support and be able to process customer orders and enquiries accurately and efficiently. You will be providing support and guidance to internal and external customers to achieve a swift resolution.
The ideal candidate will have previous customer service experience.
Customer Service Adviser employer: Posturite Limited
Contact Detail:
Posturite Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Adviser
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will not only help you answer questions confidently but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Practice your communication skills. As a Customer Service Adviser, you'll need to convey information clearly and effectively. Consider role-playing scenarios with friends or family to enhance your ability to handle customer enquiries.
✨Tip Number 3
Research common customer service challenges and solutions. Being prepared with strategies for resolving issues can set you apart from other candidates and show that you're proactive about problem-solving.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews and understanding how to align with our values.
We think you need these skills to ace Customer Service Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use specific examples that demonstrate your ability to deliver excellent customer service and resolve enquiries efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention how your skills align with the role and provide examples of how you've successfully handled customer orders and enquiries in the past.
Showcase Communication Skills: In your application, emphasise your communication skills. Provide examples of how you have effectively communicated with customers and colleagues to achieve swift resolutions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer service role.
How to prepare for a job interview at Posturite Limited
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you successfully resolved customer issues. Highlight your ability to remain calm under pressure and how you prioritised customer satisfaction.
✨Demonstrate Effective Communication
Practice clear and concise communication. During the interview, ensure you listen carefully to questions and respond thoughtfully, showcasing your ability to convey information effectively.
✨Familiarise Yourself with the Company
Research the company’s values and customer service philosophy. Being able to discuss how your personal values align with theirs can set you apart as a candidate who truly understands their mission.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. These scenarios may test your problem-solving skills and ability to handle difficult customers, so practice responding to various customer service situations.
