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For Companies At a Glance
- Tasks: Engage with residents daily and create memorable experiences.
- Company: Get Living is a pioneer in the Build To Rent sector, setting service standards since 2013.
- Benefits: Enjoy a vibrant community with amenities like gyms, cinemas, and regular events.
- Why this job: Be part of a dynamic team that values customer satisfaction and community building.
- Qualifications: Confident communicators with excellent customer service skills and a proactive attitude are needed.
- Other info: Join us as we expand from 3 to 7 neighbourhoods in just 18 months!
The predicted salary is between 24000 - 36000 £ per year.
This role is the host and centre of one of our newest neighbourhoods responsible for engaging with and assisting our residents daily, connecting people and creating a unique and memorable experience for residents. The role is responsible for delivering resident satisfaction by providing efficient and welcoming assistance with all requests, ensuring a smooth and seamless operation combined with a high customer service levels.
Candidates must be confident communicators with excellent customer service skills. They must have initiative, be organised, enjoy problem solving, be flexible and adaptable, have excellent attention to detail, be a team playing and proactive.
As the pioneers in the Build To Rent sector, Get Living set the standards for exemplary service in the sector. Founded in 2013 when we took over the Athletes Village after the 2012 Olympics, we have grown from 3 neighbourhoods to 7 in the last 18 months across the South East and Midlands. Our neighbourhoods are some of the most desirable and sought after, providing a variety of amenities including gyms, cinemas, working areas, communal areas and regular events.
Get Living | Resident Host employer: Get Living
Contact Detail:
Get Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Get Living | Resident Host
✨Tip Number 1
Familiarize yourself with the unique features of Get Living's neighbourhoods. Understanding the amenities and community events will help you engage with residents more effectively and show your genuine interest in creating memorable experiences.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. Being a confident communicator is key to delivering high levels of resident satisfaction.
✨Tip Number 3
Demonstrate your problem-solving abilities by thinking of examples from your past experiences where you successfully resolved issues. This will showcase your initiative and adaptability during the interview process.
✨Tip Number 4
Showcase your attention to detail by preparing thoughtful questions about the role and the company. This not only reflects your organizational skills but also your proactive approach to understanding how you can contribute to the team.
We think you need these skills to ace Get Living | Resident Host
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Resident Host position. Understand the key responsibilities and required skills, such as customer service excellence and problem-solving abilities.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and community engagement. Use specific examples that demonstrate your ability to connect with residents and provide exceptional support.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your communication skills, adaptability, and any previous experience that aligns with the responsibilities of a Resident Host.
Showcase Your Personality: In your application, let your personality shine through. Get Living values proactive and friendly individuals, so make sure to convey your passion for creating memorable experiences for residents.
How to prepare for a job interview at Get Living
✨Show Your Customer Service Skills
Since the role emphasizes high customer service levels, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to create memorable experiences for residents.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss situations where you've encountered challenges and how you approached solving them. This will showcase your initiative and adaptability, which are key traits for this position.
✨Emphasize Teamwork and Collaboration
As a Resident Host, you'll be part of a team. Share experiences that illustrate your ability to work well with others, support your colleagues, and contribute to a positive team environment.
✨Be Ready to Discuss Attention to Detail
Attention to detail is crucial in ensuring resident satisfaction. Think of examples where your meticulousness made a difference in your previous roles, whether in organizing events or managing resident requests.
