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For Companies At a Glance
- Tasks: Support our CEO, document processes, and build systems for growth.
- Company: Join a dynamic team in the heart of London focused on innovation and leadership.
- Benefits: Enjoy a competitive salary, hybrid work, AI training budget, and 20 days PTO.
- Why this job: Transform from assistant to operations leader while making a real impact.
- Qualifications: 3+ years in executive assistance or operations in a small firm; strong process skills required.
- Other info: Diversity is celebrated here; we want your unique perspective!
The predicted salary is between 34000 - 46000 £ per year.
You already run calendars blindfolded—now you’re hungry to run the whole engine. Imagine shadowing our CEO, documenting how she wins deals, then hiring the person who replaces you in that very process. Picture turning scattered know-how into bullet-proof SOPs, automating the boring bits with AI, and watching the company sprint because you cleared the runway.
If you’re itching to learn fast, build systems, and graduate from “assistant” to “integrator” inside a small, driven team—keep reading.
What You’ll Do (First 18 Months)
- 0 - 6 months – Sales Enablement
- Shadow our CEO on every prospect & partner call.
- Turn discovery → proposal → close into step-by-step SOPs.
- Run follow-ups, proposals, CRM hygiene.
- 10 sales SOPs live
- All follow-ups sent ≤ 24 h
- Pipeline data accuracy ≥ 98 %
- 4 - 6 months – Hire Behind the CEO
- Draft the JD, screen CVs, and onboard the SDR/AE who will own day-to-day sales admin.
- SDR/AE hired and ramped
- CEO fully out of “first + last-mile” sales work
- 7 - 18 months – Operations Lift-Off
- Apply the same shadow → document → delegate cycle to HR, finance, compliance, and admin.
- Run weekly scorecard & Leadership team “L10” agenda.
- Automate low-value tasks with Zapier / GPT-4o.
- SOP library ≥ 100 docs (95 % pass QA)
- Time-to-hire ≤ 30 days
- CEO low-value tasks < 5 / week
We run a personal review with every team member each quarter. At 18 months we’ll formally review your progress toward our Operations Manager stage. Long-term, our 14-step career framework can take you from Administrator all the way to COO—we build leaders here.
Day-to-Day Snapshot
- Join / review sales calls → Fireflies transcript → GPT-4o recap in Go High Level.
- Draft & route contracts via lawyer → DocuSign; chase signatures < 48 h.
- Maintain Monday company scorecard; flag reds; facilitate L10 agenda.
- Publish every new process in SweetProcess; schedule quarterly audits.
- Build Zapier / Make automations; present monthly “hours saved” report.
- Coordinate seamlessly with our part-time remote PA, full-time marketing & sales coordinator, and customer-success team to keep work flowing.
Who You Are
- 3 + yrs Executive-Assistant or Rev/Ops experience in a < 30-person firm.
- Proven sales-process fluency—CRM updates, proposals, follow-ups feel natural.
- Process architect: shadow, map, SOP, train, and move on.
- AI / no-code power-user: Zapier, Airtable/Notion, Scribe/Tango, ChatGPT.
- Adaptable, low-ego, zero-gossip discretion; treat CEO access as a duty of care.
- Write summaries a busy exec can scan in 20 seconds.
What We Offer
- £40k – £55k base + performance bonus (DOE).
- Hybrid: 2-3 days/week at our London City office; remote the rest.
- Annual budget for AI / no-code courses to speed your growth.
- Clear published career framework—starting at Stage 3: Operations Manager / Integrator-Track with formal 18-month review.
- 20 days PTO + paid holidays, pension match, office gym, monthly socials.
Our Core Values (hell-yes to all or it’s not a fit)
- Know the goal: Always start with knowing the goal. Understand the task before you begin. Make sure your work helps to achieve that goal.
- Learn quickly: Apply feedback immediately, look for new tools and methods to improve, and use and follow best-practice checklists.
- Be a light: Have fun and share it with others. Focus on finding solutions, not problems. Stay enthusiastic and embrace change.
- Show courage: If you have evidence, stand up for your ideas. Be honest and direct. Be confident in your strengths.
- Give a damn: Deliver quality work on time. Improve your craft every week. Find new ways to help clients achieve their goals. Show your teammates that you care.
Apply by submitting your resume/cover letter!
What to Expect Next?
Once we review your application, if you're in the top 10% of candidates, you’ll move on to a qualifying assessment. This stage includes:
- A few values- and qualifications-based questions.
- A brief, informal video introduction—just a way for us to get a sense of your personality.
LiveseySolar celebrates diversity and is an equal-opportunity employer. If you’re excited and feel mostly qualified, we want to hear from you.
Contact Detail:
LiveseySolar Healthcare Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EA with an Ops Brain — Build the Systems That Let Us Scale (City of London)
✨Tip Number 1
Familiarise yourself with the sales process and tools mentioned in the job description, such as CRM systems and automation platforms like Zapier. Being able to demonstrate your fluency in these areas during discussions will show that you're ready to hit the ground running.
✨Tip Number 2
Prepare to discuss your experience in creating standard operating procedures (SOPs). Think of specific examples where you've documented processes or improved efficiency in previous roles, as this aligns perfectly with what we're looking for.
✨Tip Number 3
Showcase your adaptability and eagerness to learn by being ready to discuss how you've embraced new tools or methods in past positions. Highlighting your ability to quickly apply feedback will resonate well with our core values.
✨Tip Number 4
Since you'll be working closely with the CEO, think about how you can convey your understanding of discretion and professionalism. Be prepared to share examples of how you've managed sensitive information or supported high-level executives in the past.
We think you need these skills to ace EA with an Ops Brain — Build the Systems That Let Us Scale (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Executive Assistant or in Revenue Operations, especially in small firms. Emphasise your familiarity with sales processes and any relevant tools like CRM systems.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the company's goals. Mention specific examples of how you've documented processes or improved efficiency in previous roles.
Showcase Your Process Architecture Skills: Demonstrate your ability to create Standard Operating Procedures (SOPs) by providing examples of past experiences where you shadowed, mapped, and trained others on processes. This will show your capability to take on the responsibilities outlined in the job description.
Highlight Your Adaptability and Learning Mindset: Mention instances where you've quickly adapted to new tools or methods, particularly in relation to AI or no-code platforms. This aligns with the company's value of learning quickly and embracing change.
How to prepare for a job interview at LiveseySolar Healthcare Marketing
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the EA with an Ops Brain role. Familiarise yourself with the sales process and how to document SOPs, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Process Architecture Skills
Be prepared to discuss your experience in creating and implementing processes. Bring examples of how you've previously shadowed, mapped, and documented workflows. This will demonstrate your ability to transition from an assistant to an integrator.
✨Highlight Your Tech Savviness
Since the role involves using AI and no-code tools like Zapier and ChatGPT, be ready to talk about your experience with these technologies. Share specific instances where you've automated tasks or improved efficiency using these tools.
✨Emphasise Cultural Fit
StudySmarter values a positive attitude and a solution-oriented mindset. Be prepared to discuss how you embody these core values in your work. Share examples of how you've approached challenges with enthusiasm and a focus on finding solutions.
