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- Tasks: Join us as a Retail Assistant, providing top-notch customer service in our on-site cafés.
- Company: St Andrew's is a mental health charity dedicated to transforming lives and inspiring hope.
- Benefits: Enjoy perks like 27 days leave, NHS-equivalent sickness policy, and access to gym facilities.
- Why this job: Make a real impact while working in a supportive environment that values compassion and excellence.
- Qualifications: Bring your excellent customer service skills and retail experience to our dynamic team.
- Other info: Flexible part-time hours with opportunities for vocational qualifications and career growth.
The predicted salary is between 19000 - 26000 £ per year.
A great opportunity to join a multi-skilled, fully flexible workforce, dedicated to being there when our customers need us.
Location: Northampton
Salary from £23,879 per Annum, pro rata
Part Time 22.5 hours per week
A bit about us: We are St Andrew’s, a mental health charity which inspires hope. We work together with a number of organisations to transform the lives of people with complex mental health needs. We provide specialist mental healthcare and deliver a range of inpatient and community mental healthcare services, education and research that helps to improve lives. Our vision for the future is a society in which everyone living with mental health need is heard, valued and has hope for their future. Come join us. Let's transform lives together.
About the Role: As a Retail Assistant you will fulfil the day-to-day tasks and activities across our on-site cafés providing excellent customer service and product knowledge across the different outlets.
Required skills, qualifications and experience:
- Excellent customer service skills
- A knowledge of retail with demonstrative experience
- Excellent listening, communication and people skills (both written and verbal)
- Able to organise self and others
- Ability to work independently without close supervision
- Good planning skills and ability to work to specified timescales
- Able to work under pressure and manage priorities appropriately
Rewards: We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave (plus bank holidays), increasing after 10 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications. On-site facilities such as gym and swimming pool access and cafés all set within beautiful grounds.
Our patients and your colleagues will expect you to live the St Andrew’s CARE values of Compassion, Accountability, Respect and Excellence every single day.
Contact Detail:
St Andrews Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Part Time
✨Tip Number 1
Familiarise yourself with St Andrew's mission and values. Understanding their focus on mental health and community service will help you align your responses during any interviews, showing that you're genuinely interested in their work.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role requires excellent customer service skills, be ready to share specific examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Prepare to discuss your ability to work under pressure. Retail environments can be fast-paced, so think of instances where you've managed multiple tasks effectively and how you prioritised your workload.
✨Tip Number 4
Showcase your teamwork skills. Since you'll be part of a multi-skilled workforce, be ready to talk about how you've collaborated with others in previous roles to achieve common goals or improve customer experiences.
We think you need these skills to ace Retail Assistant - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail and customer service. Use bullet points for clarity and focus on achievements that demonstrate your skills in communication, organisation, and working under pressure.
Write a Strong Cover Letter: In your cover letter, express your passion for mental health and how you can contribute to St Andrew’s mission. Mention specific examples of your customer service experience and how you embody the CARE values of Compassion, Accountability, Respect, and Excellence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at St Andrews Healthcare
✨Showcase Your Customer Service Skills
As a Retail Assistant, excellent customer service is key. Be prepared to share specific examples of how you've provided outstanding service in the past. Highlight your ability to listen to customers and respond to their needs effectively.
✨Demonstrate Your Knowledge of Retail
Familiarise yourself with retail operations and be ready to discuss your previous experience in this area. Mention any relevant skills or knowledge that can help you excel in the role, such as product knowledge or sales techniques.
✨Emphasise Your Communication Skills
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you handle difficult conversations or resolve conflicts with customers.
✨Align with St Andrew's CARE Values
Research St Andrew's values of Compassion, Accountability, Respect, and Excellence. Think about how you can embody these values in your work and be prepared to give examples of how you've demonstrated them in your previous roles.
