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- Tasks: Lead change management for Salesforce CRM, ensuring smooth adoption and user engagement.
- Company: Join a dynamic team in the heart of London, driving impactful change in the public sector.
- Benefits: Enjoy a hybrid work model with competitive pay and opportunities for professional growth.
- Why this job: Be at the forefront of digital transformation, making a real difference in how public services operate.
- Qualifications: Proven experience in change management, especially with Salesforce implementations, is essential.
- Other info: This is a 6-month contract role, offering flexibility and a chance to lead significant projects.
The predicted salary is between 42000 - 58000 £ per year.
Contract - 6 months
£600 - £700 per day (inside IR35)
Hybrid - London - 1 day per week onsite
We are seeking an experienced Business Change Manager to oversee all aspects of the Salesforce CRM Programme's change activities. You will need to plan, implement, and ensure the adoption of Salesforce (Public Sector Solutions) and the subsequent scaling of the platform.
Key Responsibilities:
- Use structured methodologies to lead and conduct all end-to-end change management activities for the Salesforce CRM Programmes.
- Lead the programme and business stakeholders through the key steps:
- To prepare, ensure the teams are ready for changes and that content and communications are created.
- Plan to ensure the approach, sub-plans, target benefits and metrics are agreed, stakeholders are identified, and roles are clear for adopting Salesforce and signing off on changes.
- Implementation - execute on the agreed change plan and sub-plans.
- Immersion/Adoption - ensure the changes in behaviours and workflows stick.
- Analysis/Review - encourage user feedback, review the effectiveness of the change.
Key Skills & Experience:
- You will be a specialist change manager, applying all activities with minimal guidance.
- Experience of leading and delivering business change activities for digitally enabled programmes, specifically Salesforce implementations.
Contact Detail:
Global Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce Business Change Manager (City of London)
✨Tip Number 1
Network with professionals in the Salesforce ecosystem. Attend local meetups or online webinars focused on Salesforce and change management to connect with potential colleagues and industry leaders who can provide insights and referrals.
✨Tip Number 2
Familiarise yourself with the latest Salesforce updates and features, especially those related to public sector solutions. This knowledge will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed change in previous roles. Highlight your experience with structured methodologies and how you’ve driven user adoption in past Salesforce implementations.
✨Tip Number 4
Research StudySmarter’s values and culture. Tailor your conversations to reflect how your approach to change management aligns with our mission, showcasing your enthusiasm for contributing to our team.
We think you need these skills to ace Senior Salesforce Business Change Manager (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in change management, particularly with Salesforce implementations. Use specific examples that demonstrate your ability to lead and deliver business change activities.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Senior Salesforce Business Change Manager role. Mention your familiarity with structured methodologies and how you've successfully managed change in previous roles.
Showcase Key Skills: Emphasise your expertise in stakeholder engagement, risk mitigation, and user feedback analysis. Provide concrete examples of how you've applied these skills in past projects to ensure smooth adoption of new systems.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Global Resourcing
✨Showcase Your Change Management Expertise
Be prepared to discuss your previous experiences in leading change management activities, especially in Salesforce implementations. Highlight specific methodologies you've used and how they contributed to successful outcomes.
✨Demonstrate Stakeholder Engagement Skills
Since the role involves engaging with various stakeholders, come equipped with examples of how you've effectively communicated and collaborated with different teams. Discuss how you ensured their perspectives were included in change processes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in change management. Think about potential challenges you might face in this role and how you would address them, particularly regarding user adoption and feedback.
✨Familiarise Yourself with Best Practices
Brush up on change management best practices, tools, and techniques relevant to Salesforce. Be ready to discuss how you would apply these in the context of the role, including risk mitigation strategies and training needs assessments.
