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- Tasks: Join our Automotive team as a Freight Forwarder, managing international goods movement.
- Company: Be part of a dynamic company dedicated to exceptional client support in logistics.
- Benefits: Enjoy a fast-paced environment with opportunities for training and development.
- Why this job: Make a real impact by ensuring timely deliveries and building strong client relationships.
- Qualifications: 2 years' experience in freight forwarding and strong communication skills required.
- Other info: Opportunity to work with a global network and develop your career in logistics.
The predicted salary is between 24000 - 36000 £ per year.
Our client is seeking a Freight Forwarder to join our dedicated Automotive team. If you thrive in a fast-paced, dynamic environment then we want to hear from you. You will be at the forefront of our mission to provide exceptional support to our clients and will play a pivotal role in orchestrating the movement of goods across international waters, ensuring they reach their destinations safely, efficiently, and on time. Your attention to detail, strong communication skills, and ability to adapt to ever-changing situations will make you an essential part of our team.
Key Responsibilities
- Develop and build relationships to ensure a high level of customer service is provided to clients.
- Freight is moved to customer specifications, on time with all the necessary customs and legal documentation and a record is kept of all daily events and interactive reports.
- Arrange haulage with shipping line/hauliers.
- All freight is invoiced and checked prior to dispatch.
- Ensure pre-alert documents are on hand as required.
- Requests and queries are resolved and actioned quickly and efficiently.
- Communication with overseas agents, customers and suppliers is clear, precise and effective to ensure that the freight is moved as per customer requirements.
- Use customer ERP and SAP systems as and when required.
- Accurate & timely reporting to department manager.
- Ensure all documentation is correct.
- Take ownership of own training and development so as to continuously improve and develop, including training new starters where required.
What we’re looking for
- A minimum of 2 years’ experience in freight forwarding including working for an independent.
- Export experience involving shipments to global destinations and working with clear operating procedures.
- Familiarity with the use of all forms of haulage, sea, road, rail and air for ADR and IMDG shipments.
- Experience of managing client/customer relations with strong verbal and written communication.
- The ability to grow repeat business and develop new opportunities.
- International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.
Contact Detail:
Sterling Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Network with professionals in the freight forwarding and logistics industry. Attend industry events, join relevant online forums, and connect with people on LinkedIn to build relationships that could lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in international shipping and customs. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to customer service and problem-solving in freight forwarding. Think of specific examples from your past experience that showcase your skills in managing client relations and handling challenges.
✨Tip Number 4
Research our company culture and values at StudySmarter. Tailor your approach to align with our mission and demonstrate how your personal values resonate with ours, making you a great fit for the team.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding, especially any roles that involved international shipments and customer relations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the logistics industry and your ability to thrive in fast-paced environments. Mention specific examples of how you've successfully managed client relationships and handled complex shipping processes.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and attention to detail. Provide examples of how you've adapted to changing situations in previous roles, as this is crucial for the Freight Forwarder position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your professionalism and attention to detail, which are key traits for this role.
How to prepare for a job interview at Sterling Recruitment Solutions
✨Showcase Your Experience
Be prepared to discuss your previous experience in freight forwarding, especially any roles where you managed international shipments. Highlight specific examples that demonstrate your ability to handle customs documentation and client relations.
✨Demonstrate Strong Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've effectively communicated with clients, suppliers, and overseas agents in the past.
✨Familiarise Yourself with Relevant Systems
Research the ERP and SAP systems mentioned in the job description. If you have experience with similar systems, be sure to mention it. Showing that you're tech-savvy can give you an edge.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as delays in shipping or customer complaints. Think of scenarios from your past experience and how you resolved them, demonstrating your problem-solving skills.
