Head of Manufacturing Execution & Laboratory Information Application Operations (Basé à London)

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2023 were over $2 billion.

Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Head of Manufacturing Execution & Laboratory Information Applications, and you’ll do the same.

The Head of Manufacturing Execution & Laboratory Information Applications leads a dedicated team, focusing on delivering high-quality technical and business process solutions. The ideal candidate will have a proven track record in managing technology projects, optimizing operational processes, and leading development teams to achieve strategic business objectives in the area of Manufacturing Execution & Laboratory Information applications.

• Efficient and high performing application operations for manufacturing and laboratory applications.
• Delivery and Project Leadership: Develop and implement project plans that align with the organization's strategic goals. Manage the entire project lifecycle, from initiation through to deployment and support.
• Team Management: Lead, mentor, and develop a team of developers, fostering an environment of continuous improvement and innovation. Allocate resources effectively and set clear team objectives.
• Stakeholder Engagement: Act as the main point of contact for business & project stakeholders, including business units and IT leadership. Ensure transparent communication regarding project progress, risks, and outcomes.
• Process Optimization: Utilize deep understanding of business processes and technology to identify opportunities for process improvement. Implement best practices to enhance efficiency and effectiveness of business operations.
• Quality Assurance: Oversee the quality of deliverables, ensuring they meet predefined standards and business requirements. Implement rigorous testing and QA processes to ensure the reliability and performance of solutions.
• Risk Management: Proactively identify and mitigate project risks. Develop and maintain comprehensive risk management plans to ensure smooth project execution.
• Vendor and Resource Management: Manage relationships with external vendors and partners, ensuring alignment with project goals and company standards. Oversee procurement and integration of third-party solutions as needed.
• Agile Methodology: Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently. Facilitate agile ceremonies and ensure the team adheres to agile best practices.

• Minimum of 7 years of experience in application operations, with a focus on manufacturing and laboratory solutions.
• Strong project management skills and successful project delivery track record.
• Excellent problem-solving, leadership, and team management skills.
• Demonstrated ability to manage stakeholder relationships across all levels of an organization.
• Third party management capabilities.
• Proficiency in risk management and change management.
• Outstanding communication and interpersonal abilities.

• A bachelor's degree in business, information technology, or a related field. Advanced degrees or certifications are a plus.
• Itil 4, Prince 2 or SAFe CSP Certification is a plus.
• Managing a global team involves dealing with different time zones, cultural differences, and varied regulatory environments.
• Establish clear governance, processes, and guidelines.
• Foster a strong company culture.
• Staying competitive requires embracing new technologies and innovation, balanced with the need for operational stability and security.
• Implement a multi-track approach.
• Encourage a culture of continuous improvement.

Up to 20% travel within Europe and Americas.

English (speaking, reading and writing). Spanish or Portuguese is a plus.

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet. This is stepping outside of your comfort zone. This is work that’ll move you.