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For Companies At a Glance
- Tasks: Lead shifts, mentor staff, and ensure exceptional guest experiences.
- Company: Join a legendary venue in Shropshire, blending history with modern flair.
- Benefits: Enjoy competitive pay, flexible hours, and a vibrant team atmosphere.
- Why this job: Be part of a unique establishment where every day offers new excitement.
- Qualifications: Previous FOH supervisory experience and a passion for hospitality required.
- Other info: Immediate start available; perfect for those who thrive in dynamic environments.
This is a legendary establishment steeped in Shropshire history since 1854. Following a stunning refurbishment, the venue has been transformed into a unique blend of historic charm and contemporary flair where luxury meets fun, and relaxation dances with wild excitement. From lively nights of live music, to plates full of scrumptious fare, to laid-back afternoons by the river, an absolute destination!
Now, I'm on the lookout for an energetic and experienced FOH Supervisor to join the leadership team and help deliver exceptional guest experiences across every shift.
The Role:
- You'll be a key player in the day-to-day running of the venue supporting the AGM, leading shifts, mentoring junior staff, and ensuring service is slick, smooth, and full of character.
- You'll help maintain the upbeat, welcoming atmosphere that the establishment is known for, while keeping standards high and customers happy.
You'll Bring:
- Previous FOH supervisory or assistant management experience in a high-volume venue
- A genuine love for hospitality and customer service
- Strong leadership skills with the ability to motivate and inspire your team
- A cool head under pressure and a can-do attitude
- Flexibility to work evenings and weekends
What's On Offer:
- 20-25 hours per week
- Competitive pay (DOE)
- A vibrant, supportive team and dynamic work environment
- An iconic venue with a rich history and exciting future
- Opportunities to grow with the business
Whether it's a busy Friday night gig or a sunny Sunday lunch, every day is different and that's just how we like it.
Ready to make your mark in a venue like no other?
Front of House Supervisor employer: Baxendale Mason Ltd
Contact Detail:
Baxendale Mason Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Familiarise yourself with the venue's history and unique offerings. Understanding what makes this establishment special will help you connect with the team and demonstrate your passion for the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific situations where you motivated staff or improved service standards.
✨Tip Number 3
Network within the local hospitality community. Engaging with other professionals can provide insights into the venue's reputation and may even lead to a recommendation, which can significantly boost your chances of landing the job.
✨Tip Number 4
Demonstrate your flexibility and enthusiasm for working evenings and weekends. Highlighting your availability and willingness to adapt to the venue's busy schedule will show that you're committed to being a valuable team member.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous Front of House supervisory or assistant management experience. Emphasise your leadership skills and any relevant achievements in high-volume venues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine love for hospitality and customer service. Mention specific examples of how you've motivated and inspired your team in past roles.
Showcase Your Flexibility: In your application, clearly state your availability to work evenings and weekends. This shows that you understand the demands of the role and are ready to meet them.
Highlight Your Problem-Solving Skills: Provide examples in your application of how you've maintained a cool head under pressure. This could include handling difficult situations or ensuring smooth service during busy periods.
How to prepare for a job interview at Baxendale Mason Ltd
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm and commitment to providing exceptional customer service.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss how you motivated staff, handled conflicts, and ensured smooth operations, especially in high-pressure situations.
✨Know the Venue's History
Familiarise yourself with the establishment's rich history and unique offerings. Being able to discuss its transformation and what makes it special will show your interest and dedication to becoming part of the team.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, such as busy nights or difficult customers. Prepare thoughtful responses that showcase your problem-solving skills and ability to maintain a positive atmosphere.
