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For Companies At a Glance
- Tasks: Provide 2nd line support, troubleshoot issues, and manage user accounts.
- Company: Join a dynamic team at a leading IT solutions provider in Abingdon.
- Benefits: Enjoy competitive salary, opportunities for growth, and a supportive work environment.
- Why this job: Perfect for tech enthusiasts eager to enhance their skills and make an impact.
- Qualifications: Must have 2+ years of IT experience and strong knowledge of Windows 11 and Microsoft 365.
- Other info: This is a full-time contract position with potential for permanent placement.
The predicted salary is between 24000 - 42000 £ per year.
Location - Abingdon
FTC - 30k
Essential:
- Minimum of 2 years' IT experience in a corporate environment
- Excellent knowledge in Windows 11 installation and configuration
- Strong communication skills
- Excellent troubleshooting and problem resolution skills
- Able to work independently under pressure
- Active Directory - User Creation/Groups
- Lenovo, Dell Hardware experience
- Administration of Microsoft 365 (Teams, Sharepoint, Exchange)
- Audio Visual Systems
- Quick learner with a natural interest to learn and continuously improve
INDIT
Contact Detail:
PLANET RECRUITMENT SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates in Windows 11, as well as best practices for installation and configuration. This will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Brush up on your troubleshooting skills by working through common IT issues you might encounter in a corporate environment. Consider setting up a home lab to practice resolving problems with Active Directory and Microsoft 365 applications.
✨Tip Number 3
Since strong communication skills are essential for this role, practice explaining technical concepts in simple terms. You could do this by teaching a friend or family member about IT topics, which will help you articulate your thoughts clearly during interviews.
✨Tip Number 4
Research the specific hardware brands mentioned in the job description, like Lenovo and Dell. Understanding their products and common issues can give you an edge in discussions during the interview process.
We think you need these skills to ace 2nd Line Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT experience, particularly in a corporate environment. Emphasise your knowledge of Windows 11 installation and configuration, as well as your troubleshooting skills.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the 2nd Line Engineer position. Mention your communication skills and ability to work under pressure, and provide examples of how you've successfully resolved technical issues in the past.
Highlight Relevant Skills: Clearly list your experience with Active Directory, Microsoft 365 administration, and any hardware experience with Lenovo or Dell. This will show that you meet the essential requirements for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PLANET RECRUITMENT SERVICES LTD
✨Show Off Your Technical Skills
Make sure to highlight your experience with Windows 11 installation and configuration. Be prepared to discuss specific troubleshooting scenarios you've encountered and how you resolved them, as this will demonstrate your problem-solving abilities.
✨Communicate Clearly
Strong communication skills are essential for a 2nd Line Engineer. Practice explaining technical concepts in simple terms, as you may need to assist users who aren't as tech-savvy. This will show that you can bridge the gap between technology and user understanding.
✨Demonstrate Your Learning Mindset
Since the role requires a quick learner, be ready to share examples of how you've adapted to new technologies or processes in the past. Discuss any relevant training or certifications you've pursued to improve your skills, especially in areas like Microsoft 365 administration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to work under pressure and troubleshoot effectively. Think of specific situations where you had to manage multiple tasks or resolve a critical issue quickly, and be ready to explain your thought process and actions taken.
