At a Glance
- Tasks: Support the team by coordinating training, analysing data, and managing projects.
- Company: Join an award-winning financial services company in Bury St. Edmunds focused on personal development.
- Benefits: Enjoy 25 days holiday, flexible working, free parking, and profit share bonuses.
- Why this job: Be part of a people-focused culture that values innovation and teamwork.
- Qualifications: Experience in financial services admin, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Opportunity to work in a supportive environment with a commitment to quality service.
The predicted salary is between 36000 - 60000 £ per year.
We are working on behalf of an Award-winning Financial Services company based in Bury St. Edmunds who are looking for a Team Coordinator Support to join their growing team! You’ll be the operational anchor supporting the Team Manager and Team Leaders—co-ordinating training, driving internal projects, analysing team data, and maintaining the high standards. This role offers a fantastic opportunity to be part of a people-focused business that values personal development, innovation, and genuine team culture.
Key Responsibilities:
- Support internal training coordination and onboarding plans for new joiners.
- Analyse team performance data (e.g., overdue tasks, client authorisation queues).
- Own process error reporting and coordinate root cause analysis.
- Manage projects such as ISA utilisation, platform rebalances, and client mailings.
- Liaise with teams and platforms when system issues arise.
- Keep procedures up to date and ensure best practice is followed.
- Regularly attend team meetings and report on progress of projects and training.
Previous Skills & Experience:
- Experience in financial services admin or operations.
- Excellent communication and relationship-building skills.
- Strong organisational and time-management abilities.
- Proficiency in Microsoft Office and internal CRM/systems.
- Attention to detail, a proactive mindset, and a willingness to learn.
- A passion for quality service, teamwork, and making a difference.
The successful candidate will receive a generous benefits package including 25 days holiday + bank holidays with Christmas and New Year shut down, flexible working, free parking, professional exams paid for, profit share bonuses, discounts on legal services and the chance to work for an award-winning best place to work company.
Team Coordinator Support employer: Time Appointments
Contact Detail:
Time Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Coordinator Support
✨Tip Number 1
Familiarise yourself with the financial services industry, especially the specific operations and admin tasks relevant to the role. Understanding the nuances of this sector will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed projects or coordinated training in previous roles. Be ready to discuss these experiences in detail to demonstrate your capability.
✨Tip Number 3
Showcase your communication skills by engaging with current employees on platforms like LinkedIn. This can provide insights into the company culture and help you tailor your approach when discussing teamwork and relationship-building.
✨Tip Number 4
Prepare to discuss your proficiency with Microsoft Office and any CRM systems you've used. Being able to articulate your experience with these tools will be crucial, as they are essential for the role's responsibilities.
We think you need these skills to ace Team Coordinator Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services admin or operations. Emphasise your organisational skills and any previous roles where you supported team coordination or training.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality service and teamwork. Mention specific examples of how you've contributed to team success in the past, and align your values with those of the company.
Highlight Relevant Skills: Clearly outline your proficiency in Microsoft Office and any CRM systems you've used. Provide examples of how your attention to detail and proactive mindset have positively impacted your previous teams.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with data analysis and project management. Be ready to discuss how you've handled challenges in previous roles and how you can contribute to the team's success.
How to prepare for a job interview at Time Appointments
✨Showcase Your Organisational Skills
As a Team Coordinator Support, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting how you prioritised and kept everything on track.
✨Communicate Effectively
Excellent communication is key in this role. During the interview, practice clear and concise responses. Be ready to discuss how you've built relationships in previous roles and how you can contribute to a positive team culture.
✨Demonstrate Your Analytical Skills
Since analysing team performance data is part of the job, be prepared to discuss any relevant experience you have with data analysis. Bring examples of how you've used data to drive improvements or make informed decisions in your previous roles.
✨Emphasise Your Proactive Mindset
The company values a proactive approach, so share instances where you've taken initiative to solve problems or improve processes. This will show that you're not just reactive but also forward-thinking, which is crucial for the role.