Leasehold Officer

Leasehold Officer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team managing 1,000 leasehold service charge accounts and providing expert advice.
  • Company: Ackerman Pierce is a reputable organisation dedicated to effective leasehold management.
  • Benefits: Enjoy weekly pay, a supportive team environment, and opportunities for professional growth.
  • Why this job: Make a real impact by helping leaseholders while developing your skills in a collaborative setting.
  • Qualifications: Previous experience in leasehold management or related fields is essential.
  • Other info: This role offers a chance to enhance your knowledge and career in a thriving sector.

The predicted salary is between 36000 - 60000 £ per year.

My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice on all aspects of service charges and any major works.

Responsibilities include:

  • Maximising the council's income through effective monitoring and management of approximately 1000 leasehold service charge accounts.
  • Investigating and responding to leaseholders' queries regarding service charges and their service charge accounts.
  • Performing the Council's credit control function in respect of residential leasehold service charge debt and related amounts.
  • Calculating and processing service charge reductions in accordance with legislation, policy and decisions of the Courts and First Tier Tribunal (Property Chamber).
  • Effectively managing approximately 1,000 service charge accounts from the point of issue through to collection including setting up and monitoring payment arrangements; arrears escalation; dispute resolution and County Court action.
  • Being a point of contact for queries and advice, externally & internally, concerning leases, leasehold management and the liability of lessees and applicants to contribute to Council expenditure.

If you have previous experience in these areas and are keen to develop your knowledge further, this is a perfect team for you.

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Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leasehold Officer

✨Tip Number 1

Familiarise yourself with the latest legislation and policies related to leasehold management. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the leasehold sector. Attend relevant workshops or seminars where you can meet potential colleagues and learn about the latest trends and challenges in leasehold management.

✨Tip Number 3

Prepare to discuss specific scenarios you've encountered in previous roles, particularly those involving service charge disputes or credit control. Real-life examples will showcase your problem-solving skills and experience.

✨Tip Number 4

Research the council's current leasehold policies and any recent changes they may have implemented. Being knowledgeable about their practices will allow you to tailor your conversation during the interview and show that you're genuinely interested in the role.

We think you need these skills to ace Leasehold Officer

Knowledge of Leasehold Law
Service Charge Management
Credit Control
Financial Analysis
Dispute Resolution
Communication Skills
Customer Service
Attention to Detail
Problem-Solving Skills
Time Management
Negotiation Skills
Understanding of Court Procedures
Data Management
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Leasehold Officer. Familiarise yourself with service charge management, credit control functions, and leasehold legislation to tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in managing leasehold accounts, handling service charge queries, or working within a council environment. Use specific examples to demonstrate your expertise.

Showcase Your Skills: Make sure to highlight skills that are crucial for this role, such as communication, problem-solving, and attention to detail. Mention any relevant software or systems you are familiar with that can aid in managing service charge accounts.

Craft a Compelling Cover Letter: Write a tailored cover letter that addresses the key responsibilities mentioned in the job description. Explain why you are passionate about the role and how your background makes you a perfect fit for the team.

How to prepare for a job interview at Click To Hired

✨Know Your Leasehold Legislation

Familiarise yourself with the relevant legislation and policies regarding leasehold management. Being able to discuss specific laws and how they apply to service charges will demonstrate your expertise and readiness for the role.

✨Prepare for Common Queries

Anticipate the types of questions leaseholders might ask about service charges and account management. Practising your responses will help you convey confidence and clarity during the interview.

✨Showcase Your Problem-Solving Skills

Be ready to discuss past experiences where you've successfully resolved disputes or managed challenging situations. Highlighting your problem-solving abilities will show that you can handle the complexities of leasehold management.

✨Demonstrate Team Collaboration

Since you'll be joining a strong team, emphasise your ability to work collaboratively. Share examples of how you've contributed to team success in previous roles, as this will align with the company's values.

Leasehold Officer
Click To Hired
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