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- Tasks: Support and manage Microsoft 365 tools like Teams and SharePoint for users.
- Company: Join a dynamic Exeter-based company focused on optimising Microsoft 365 experiences.
- Benefits: Enjoy remote work flexibility with occasional site visits and competitive salary.
- Why this job: Be part of a collaborative culture while enhancing your tech skills and making an impact.
- Qualifications: Experience with SharePoint and Teams is essential; ITIL knowledge is a plus.
- Other info: This is a 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 38000 - 57000 £ per year.
12 Month FTC – up to £47,500 – Remote (occasional site visits)
Our Exeter based client are looking to onboard an experienced Microsoft 365 Administrator on an initial 12 month FTC basis. The right candidate will have experience configuring, maintaining and administrating the M365 platform and will provide support to all end users across the business.
Key responsibilities:- Administer MS365 (Teams, SharePoint, OneDrive, Active Directory), ensuring optimal use and E5 license integration.
- Collaborate with stakeholders to enhance MS365 usage.
- Configure and manage SharePoint, including app integration, library creation, access control, and permissions.
- Maintain SharePoint and intranet; troubleshoot issues and support end-users with training.
- Perform data backups, clean-ups, and archiving to ensure data integrity and storage efficiency.
- Analyse usage reports to optimize user experience and stay current with SharePoint and Teams developments.
- Manage Teams service, including group creation, meeting and messaging policies, and organization-wide settings.
- Oversee team settings, memberships, and device configurations via Teams admin centre and PowerShell.
- Coordinate access reviews and troubleshoot user call quality issues using advanced tools.
- Access and analyse Teams admin reports; manage tenant app catalogue publications.
- Previous experience working with SharePoint is required.
- Previous experience working with MS Teams is required.
- Managing Microsoft SharePoint and Teams Training.
- Good understanding of Microsoft 365 products.
- Knowledge of ITIL would be an advantage.
- Proficient in the use of MS Office applications (Word, Excel, Outlook, and Visio).
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/.
Microsoft 365 Support Engineer employer: Proactive Appointments
Contact Detail:
Proactive Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft 365 Support Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft 365, especially SharePoint and Teams. Being knowledgeable about recent changes can help you stand out during discussions with our team.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved issues in previous roles. This will demonstrate your ability to troubleshoot effectively, which is crucial for a support engineer.
✨Tip Number 3
Network with current Microsoft 365 professionals or join relevant online communities. Engaging with others in the field can provide insights and tips that may be beneficial during your interview process.
✨Tip Number 4
Prepare to discuss your experience with user training and support. Highlighting your ability to educate end-users on Microsoft 365 tools will show us that you can enhance the overall user experience.
We think you need these skills to ace Microsoft 365 Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, particularly SharePoint and Teams. Use specific examples of how you've configured and maintained these platforms in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant skills and experiences, and explain how they align with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise your proficiency in MS Office applications and any knowledge of ITIL. If you have experience with data backups, clean-ups, or user training, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Proactive Appointments
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, particularly SharePoint and Teams. Highlight specific projects where you configured or managed these platforms, and be ready to answer technical questions that demonstrate your expertise.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be ready to explain how your previous experiences align with tasks like administering MS365, managing user access, and troubleshooting issues.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've successfully resolved user issues or optimised platform usage, and be ready to walk the interviewer through your thought process.
✨Demonstrate Collaboration Skills
Since the role involves collaborating with stakeholders, prepare to discuss how you've worked with others in past roles. Share examples of how you enhanced user experience or improved processes through teamwork.
