Anti-Social Behaviour Officer

ASB Officer – Housing Association Location: West Midlands Contract: 3–6 Months Temp (Strong Potential to Go Permanent) Start Date: 5th January Working Pattern: Hybrid (Home & Estate Visits) We are currently working with a leading Housing Association in the West Midlands who are looking for an experienced ASB Officer to join their team. This is an excellent temporary-to-permanent opportunity for someone who thrives in community-focused, resident-facing work and is confident managing a busy caseload from day one. Role Overview As an ASB Officer, you will be responsible for managing a mixed caseload of low to high-risk Anti-Social Behaviour cases. You will work directly with residents, partner agencies, and internal teams to resolve issues, support community safety, and ensure effective tenancy management. Key Responsibilities * Manage and investigate a varied caseload of ASB cases * Engage with residents, stakeholders, and partner agencies * Conduct visits, interviews, and mediation where required * Prepare statements, evidence, and documentation for legal action * Support community safety initiatives and early-intervention strategies * Confidently lone-work and make sound case decisions About You * Minimum 18 months ASB experience within social housing or local authority * Strong understanding of ASB legislation and enforcement tools * Experienced in case management and multi-agency working * Excellent communication, problem-solving, and interpersonal skills * Court experience essential * Able to start on 5th January without restrictions Why Apply? * Reputable Housing Association * Potential permanent role * Hybrid working * Meaningful, community-focused work If you’re interested, please apply with your latest CV. Alternatively, feel free to share this opportunity with anyone who may be suited