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- Tasks: Join us as a Medical Secretary, managing patient referrals and supporting the admin team.
- Company: Adecco is a leading recruitment agency, committed to equal opportunities and diverse workplaces.
- Benefits: Enjoy a competitive salary, flexible working hours, and valuable experience in the healthcare sector.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This is a temporary role based in Belfast with ongoing opportunities for growth.
The predicted salary is between 20400 - 21000 £ per year.
Job Type: Temporary (Ongoing)
Salary: 24-25K a year
Location: Belfast
- Telephone calls.
- Provide statistics to the Admin Team Lead on a weekly/monthly basis as requested.
- Information to be collated using Encompass Admin systems i.e. DAR and other reporting functions available to all staff.
- Maintain Team/Consultant caseloads using the Encompass System.
- Process new patient referrals and manage Encompass Workqueues (waiting list) for team including the new patient, review patient and DNA lists.
- Typing/formatting correspondence using Encompass and/or MedSpeech.
- Send Inbasket messages as appropriate.
- Provide information for ongoing audits.
- Format and forward outcome letters to GP and relevant HCPs via Encompass.
- Book interpreters as required.
- Use eProcurement to manage stock provision.
- Requesting and returning medical notes: maintaining and archiving patient files.
- Manage Consultant and Team diaries including arranging and attending the weekly Consultant/Secretary meetings.
- Manage clinics including managing cancellations, booking appointments and ensuring appropriate outcomes actioned.
- Process incoming mail.
- Providing cover on reception in Mental Health Outpatients as and when required.
- Medical Records duties to include the pulling of clinics within timescales, updating the filing record using Encompass system, processing notes to other trusts, checking of TASK, retrieval of deceased patient files for archiving.
- Attend and contribute to regular staff meetings, supervisions and KSF appraisals.
- Providing cover for admin colleagues during periods of annual leave/sick leave.
- Manage room bookings/clinic booking schedules.
- MHO - Provide support to the Ward Secretary in the processing of MHO forms including being the 2nd check on forms before they are submitted to RQIA.
- Provide cover for Ward Secretary during periods of absence/leave to include assisting with processing MHO forms.
- Other AD hoc duties include:
- Minute ECP meetings as required.
- Arrange taxis/patient transport as required.
- Co-ordinate Transfer meetings as required.
- Data Cleansing.
- Archiving Files.
Systems/Access: Computer log-on, eLearning, Encompass, SharePoint, Maxims read only, CCG, Shared Drive/calendars, Soscare, ECR, Microsoft Teams, Outlook, Word and Excel, eProcurement (Ards PAS read only).
Medical Secretary employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with the Encompass system, as it's a key tool for managing patient referrals and caseloads. Understanding how to navigate this software will give you a significant advantage during the interview.
✨Tip Number 2
Brush up on your typing and formatting skills, especially using MedSpeech and Encompass. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with data management and reporting. Highlight any previous roles where you've provided statistics or managed information, as this is crucial for the role.
✨Tip Number 4
Show your understanding of the healthcare environment, particularly in mental health settings. Being knowledgeable about the specific challenges and processes in this area will demonstrate your commitment and readiness for the role.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Medical Secretary. Tailor your application to highlight relevant experience and skills that match these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles, particularly in healthcare settings. Mention specific tasks you've handled that align with the job, such as managing diaries, processing referrals, or using similar systems like Encompass.
Showcase Your Skills: Make sure to include key skills that are essential for the role, such as proficiency in Microsoft Office, excellent communication abilities, and experience with data management. Provide examples of how you've successfully used these skills in past positions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the Medical Secretary position. Use specific examples from your experience to demonstrate your suitability and enthusiasm for the role.
How to prepare for a job interview at Adecco
✨Know Your Systems
Familiarise yourself with the Encompass system and other software mentioned in the job description. Being able to discuss your experience with these tools will show that you're prepared and capable of handling the technical aspects of the role.
✨Demonstrate Organisational Skills
Prepare examples of how you've managed multiple tasks or projects simultaneously. Highlight your ability to handle scheduling, manage caseloads, and maintain accurate records, as these are crucial for a Medical Secretary.
✨Communication is Key
Be ready to discuss your communication skills, especially in handling telephone calls and liaising with healthcare professionals. Practice articulating how you would convey important information clearly and effectively.
✨Show Your Team Spirit
Emphasise your ability to work collaboratively within a team. Mention any experiences where you've supported colleagues or contributed to team meetings, as this role involves working closely with various staff members.
