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- Tasks: Be the friendly face of our Ely site, welcoming visitors and managing calls.
- Company: Join a professional team dedicated to providing excellent service in a corporate environment.
- Benefits: Enjoy 25 days holiday, a company pension, and various health perks.
- Why this job: This role offers a chance to shine in a high-profile position with growth opportunities.
- Qualifications: Experience in a corporate role and proficiency in Microsoft Word and Outlook are essential.
- Other info: Work Monday to Friday, 8-4:30pm, with free onsite parking and employee recognition programs.
The predicted salary is between 24000 - 36000 £ per year.
Receptionist – Ely, Cambridgeshire
About the Role
At our Ely site we are currently recruiting for a professional receptionist to provide a comprehensive reception service for all visitors and staff. The successful candidate must be reliable, take pride in their work and as first point of contact for visitors be a confident and welcoming member of the team.
This is a corporate front of house receptionist role and as such , suitable experience is required. Working closely with other team members we will expect a high level of initiative. Motivation and cooperation couple with a positive ‘can do’ approach to the work.
This role is based on site and the working hours are Monday to Friday, 8-430pm.
The main duties of the role will include but not be limited to the following:
- Answering all incoming calls re-directing or assisting callers as appropriate
- Welcoming all visitors and ensuring their presence on-site is recorded accurately, in line with health and safety requirements, and that they are given appropriate attention and assistance
- Sorting incoming mail and processing outgoing mail
- Mailbox management and co-ordinating the booking of on-site meeting rooms, finding solutions at times of high demand; assisting with the setting up and clearing of rooms
- Ordering consumables for the site – kitchen/ stationary/ uniform
- Fire Warden and First Aider
- Ensuring the Reception and kitchen area is always kept clean and tidy
- Management of PPE for visitors and new starters
- Issue and track door access fobs to employees
- Update site internal communication boards
- Processing and updating internal recognition forms and ordering of vouchers
What we would like our candidate to have:
- Experience in a similar corporate, high-profile role
- A good working knowledge of Microsoft Word and Outlook
- Confident and experienced with telephone systems and diary management
- Excellent personal presentation and clear diction
- A calm manner and the ability to think and react quickly when under pressure
Benefits
- 25 days holiday plus bank holidays
- Qualifying sick pay
- Company Pension
- Life assurance and income protection
- Employee Assistance Programme, Virtual GP, Occupational Health,
- Free eye tests, free flu vaccines
- Cycle to work scheme and other shopping discounts
- Learning and development opportunities
- Long service awards
- Employee recognition
- Free onsite parking
Receptionist - Ely, Cambridgeshire employer: DS Smith
Contact Detail:
DS Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Ely, Cambridgeshire
✨Tip Number 1
Familiarize yourself with the specific duties of a receptionist in a corporate environment. Understanding the nuances of managing calls, welcoming visitors, and handling mail will help you stand out during the interview.
✨Tip Number 2
Showcase your experience with Microsoft Word and Outlook. Be prepared to discuss how you've used these tools in previous roles, as they are essential for managing communications and scheduling.
✨Tip Number 3
Demonstrate your ability to remain calm under pressure. Think of examples from past experiences where you successfully managed stressful situations, as this is crucial for a front-of-house role.
✨Tip Number 4
Highlight your personal presentation skills. As the first point of contact, your appearance and demeanor are vital. Practice conveying confidence and warmth in your interactions.
We think you need these skills to ace Receptionist - Ely, Cambridgeshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in corporate reception roles. Emphasize skills like telephone management, diary coordination, and customer service to align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle high-pressure situations and your commitment to providing excellent service.
Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft Word and Outlook, as well as your experience with telephone systems. This will show that you have the technical skills required for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DS Smith
✨Show Your Professionalism
As a receptionist, you will be the first point of contact for visitors. Dress smartly and maintain a professional demeanor throughout the interview to reflect the corporate environment.
✨Demonstrate Your Communication Skills
Practice clear and confident communication. Be prepared to discuss your experience with telephone systems and diary management, as these are crucial for the role.
✨Highlight Your Initiative
Share examples from your past roles where you took the initiative to solve problems or improve processes. This will show that you can work independently and contribute positively to the team.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing high call volumes or dealing with difficult visitors. Think through your responses in advance to demonstrate your calmness under pressure.
