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- Tasks: Assist in sales while promoting sustainability through product management and customer service.
- Company: Join IKEA, a global leader in home furnishings committed to sustainability and diversity.
- Benefits: Enjoy a 15% discount, life assurance, pension contributions, and flexible working hours.
- Why this job: Make a positive impact by giving products a second life while working in a supportive team.
- Qualifications: Passionate about sustainability, customer-focused, and able to work both independently and collaboratively.
- Other info: Interviews on 20 June 2025; inclusivity is key at IKEA, welcoming all backgrounds.
IKEA Southampton is seeking a Sales & Sustainability Assistant for a 16-hour weekly contract, including weekend work.
As a Sales and Sustainability Assistant, you will balance excellent customer service with sustainable practices by managing product quality, safety, and recovery. Your goal will be to give ex-display or damaged stock a second life.
What We Offer:
- Start Date: 12 and 13 July 2025
- Hourly Rate: £12.60
- Work Hours: 16 hours/week, typically three 6-hour shifts, including 3 in 4 weekends. Flexibility can be discussed during interview.
- Interviews: 20 June 2025, in-store
- Benefits: 15% IKEA discount and access to discount portal, Life Assurance (4x salary), pension contributions, interest-free loans, End-of-year gift, family-friendly policies, growth opportunities
Requirements:
- Proactive in waste management and sustainability, passionate about product reuse
- Customer-focused, motivated problem-solver, able to work independently and as part of a team
- Organized with attention to detail
- Comfortable with manual handling and physical work
Daily Tasks:
- Re-purpose, price, and sell IKEA products
- Collaborate with team members to ensure quality and safety standards
- Support product quality guidelines for returned, recalled, and ex-display stock
- Assemble IKEA products for display purposes
Inclusivity: IKEA values diversity and welcomes candidates from all backgrounds, including those with disabilities. Join us in creating a better everyday life for the many.
Application Process:
- Attach an updated CV
- Shortlisted candidates will be invited for an in-person interview on 20 June 2025
- Contact ari.davies-ho4@Ingka.ikea.com for support or adjustments
Sales & Sustainability Assistant employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Sustainability Assistant
✨Tip Number 1
Familiarise yourself with IKEA's sustainability initiatives and values. Understanding their commitment to sustainability will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Prepare examples of how you've previously contributed to waste management or sustainability efforts. Being able to share specific experiences will demonstrate your proactive approach and passion for the role.
✨Tip Number 3
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you articulate your problem-solving abilities and showcase your customer-focused mindset during the interview.
✨Tip Number 4
Research common interview questions for retail positions, especially those related to teamwork and manual handling. Being prepared for these questions will boost your confidence and help you stand out as a candidate.
We think you need these skills to ace Sales & Sustainability Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales & Sustainability Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sustainability. Use bullet points for clarity and focus on achievements that demonstrate your proactive approach to waste management and product reuse.
Write a Strong Cover Letter: In your cover letter, express your passion for sustainability and customer service. Provide specific examples of how you've contributed to similar initiatives in the past, and explain why you want to work at IKEA Southampton.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at IKEA
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainability during the interview. Share any personal experiences or projects that demonstrate your commitment to waste management and product reuse, as this aligns perfectly with the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you solved problems for customers or went above and beyond to ensure their satisfaction, as this is crucial for the Sales & Sustainability Assistant position.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle physical tasks and manage product quality. Think about scenarios where you've had to organise or manage stock, and be prepared to discuss how you would approach similar tasks at IKEA.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask the interviewer about the team dynamics, sustainability initiatives, or growth opportunities within IKEA. This shows your genuine interest in the role and the company, making you a memorable candidate.
