Facilities Management Admin

The Opportunity

We’re looking for an organised and proactive Facilities Administrator to join our Facilities Management team. You’ll play a crucial role in supporting day-to-day operations—keeping processes running smoothly, helping the team stay on track, and ensuring suppliers and contractors deliver to a high standard. This is a great opportunity to join a busy, fast-paced environment where no two days are the same.

The Team

It\’s an exciting time to join our Facilities team at Footasylum. We\’ve brought our facilities management function in-house and are adopting a group-wide approach to ensure that the facilities within our retail and warehousing depots are managed strategically to meet cost efficiencies and our Net Zero targets.

As an FM Administrator, you\’ll support the FM Manager with administrative functions related to reporting. You will be responsible for maintaining all Facilities data and ensuring reports are distributed timely. The role also involves supporting ad hoc reporting requests and liaising with our National Facilities Contractors and wider teams to communicate updates.

About You

You will be an experienced administrator capable of supporting a wide range of tasks in a busy environment. Ideally, you can interpret financial information, build reports, handle purchase orders and suppliers, and multitask to manage a high volume of incoming jobs.

Previous experience with CAFM or similar facilities management software is desirable, but we are willing to train on new systems if needed.

Ideally, you are looking to pursue a career in FM, but if you are seeking to challenge your skills and administrative experience in a new environment, we encourage you to apply.

What You Will Do:

1. Manage the day-to-day financial admin of the Facilities function, including raising purchase orders and reconciling invoices.
2. Act as the first point of contact for internal and external Facilities queries—by phone, email, or in person—ensuring all enquiries are handled efficiently.
3. Monitor the Facilities Helpdesk, allocate tasks, and follow up to ensure timely completion of jobs.
4. Support the delivery of high-quality facilities services, including maintaining PPM schedules and overseeing remedial works.
5. Liaise with third-party contractors and suppliers to ensure performance meets KPIs and SLAs.
6. Produce monthly reports to track performance against targets and budgets, and keep systems and workflows updated.
7. Manage the Facilities inbox and incoming mail.
8. Maintain organized digital and physical filing systems.
9. Provide additional admin and coordination support to the Facilities team and other departments as needed.

Why Footasylum?

We are one of the UK’s leading omni-channel retailers and a great place to work. We value your development, with many opportunities for internal mobility and training to enhance your skills. Our goal is to create a fun, supportive environment where your success is our success, and you have the tools and support to achieve your goals.

Diversity

We value diversity to bring different perspectives to our services and build happy, inspired teams that learn from each other’s backgrounds and experiences.

Recruitment Process

We review applications individually. If we think you’re a good fit, we’ll invite you for an informal chat via call or Teams to discuss the role and see if we’re a good match. We value open, honest conversations in a friendly environment. Please note, this is not a remote role; attendance at Head Office in Rochdale on a hybrid basis is expected.

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