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- Tasks: Join our team as an Office Administrator, handling orders and customer queries daily.
- Company: We're a friendly distributor based in Keighley, dedicated to excellent service.
- Benefits: Enjoy a competitive salary, Monday to Friday shifts, and a supportive work environment.
- Why this job: This role offers variety, teamwork, and the chance to develop your skills in a dynamic setting.
- Qualifications: Previous office experience and strong IT skills are essential; SAGE 50 knowledge is a plus.
- Other info: We're looking for proactive individuals with a positive attitude to thrive in our team.
The predicted salary is between 18400 - 20800 £ per year.
Location: Keighley
Shift: Mon-Fri, 8/8:30am – 5/5:30pm
Salary: £23-26K (£12.21p/h)
Are you an office all rounder looking for a varied and fulfilling role? My distributor client in Keighley is seeking a reliable and organised Office Administrator/Order Processor to join their friendly team.
Job duties:
- Answering incoming calls and taking orders from customers and sales representatives
- Processing and dispatching orders
- Booking collections via various courier systems
- Managing and processing online orders via Shopify and Royal Mail Click & Drop
- Liaising with service customers and providing reports or information as needed
- Stock control, monitoring, and placing orders
- Taking payments and handling account-related queries with stores and representatives
- Chasing overdue accounts
- Coordinating with the warehouse on stock and order matters
- Assisting with order checking
- Responding to customer and client emails
Ideal candidate:
- Previous office/admin experience
- Order processing/dispatching experience
- Computer literate & IT skills
- SAGE 50 knowledge – desirable
- Strong organizational & multitasking abilities
If you’re a proactive, dependable individual with a can-do attitude, we’d love to hear from you.
Office Administrator / Order Processor (permanent) employer: Rotherwood
Contact Detail:
Rotherwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator / Order Processor (permanent)
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Shopify and SAGE 50. Having a good grasp of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. Be ready to discuss these during any interviews to highlight your ability to multitask effectively.
✨Tip Number 3
Research the company and its products thoroughly. Understanding their business model and customer base will allow you to tailor your conversations and show genuine interest in the role and the company.
✨Tip Number 4
Prepare for potential questions about handling customer queries and order processing scenarios. Think of specific instances where you've successfully resolved issues or improved processes, as this will illustrate your problem-solving abilities.
We think you need these skills to ace Office Administrator / Order Processor (permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and order processing. Use keywords from the job description, such as 'organised', 'multitasking', and 'customer service' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a great fit. Mention specific experiences that relate to the duties listed, like handling customer queries or managing stock control.
Showcase IT Skills: Since the role requires computer literacy and knowledge of systems like Shopify and SAGE 50, be sure to mention any relevant software skills you possess. If you have experience with these platforms, provide examples of how you've used them effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an Office Administrator.
How to prepare for a job interview at Rotherwood
✨Showcase Your Organisational Skills
As an Office Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Familiarise Yourself with Relevant Software
Since the job involves using systems like Shopify and SAGE 50, make sure you brush up on these platforms. If you have experience with them, be ready to discuss specific instances where you used these tools effectively.
✨Prepare for Customer Interaction Scenarios
You'll be dealing with customers and sales representatives regularly. Think about how you would handle common situations, such as taking orders over the phone or resolving account-related queries. Practice your responses to show your communication skills.
✨Demonstrate Your Proactive Attitude
The ideal candidate is described as proactive and dependable. Be prepared to share examples of times when you took initiative in your previous roles, whether it was improving a process or helping a colleague.
