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- Tasks: Join us as a Spa Therapist, delivering exceptional wellness experiences to our guests.
- Company: THG is a global ecommerce leader in beauty and sports nutrition with a vibrant team.
- Benefits: Enjoy 50% off dining, exclusive hotel rates, and continuous learning opportunities.
- Why this job: Be part of a luxurious spa environment that promotes well-being and community.
- Qualifications: NVQ level 3 beauty therapy or equivalent; previous luxury spa experience preferred.
- Other info: Flexible shifts, including weekends, and a supportive team culture await you.
The predicted salary is between 28800 - 42000 £ per year.
Location: Hale, Cheshire
Position: Full-Time, Permanent
Hours: 40 hours per week, variable shifts including some weekends (5 days a week)
Salary: Competitive, reflecting your skills and experience
Hale Country Club & Spa is recruiting for a full-time Spa Therapist to join our team. We are looking for individuals with a passion for spa and wellness, ready to deliver exceptional service and enhance experience for our esteemed members and guests.
Hale Country Club & Spa offers an exclusive environment dedicated to enhancing well-being and lifestyle. The club features a state-of-the-art gym, luxurious spa facilities, and a range of wellness services designed to help members achieve their fitness and relaxation goals.
PRIMARY ROLE RESPONSIBILITIES:
- Greet guests at reception to deliver a memorable experience
- Support the Spa Manager in delivering customer standards and constantly strive to exceed expectations
- Maintain a professional, clean environment ensuring that our guests/members are comfortable
- Fully understand existing treatments and procedures to effectively deliver a world class service
- Ensure that all treatment rooms are prepared and fit for purpose
- Attend weekly/monthly team meetings and events
- Deliver exceptional aftercare and retail recommendations to all clientele
- High standards of presentation and cleanliness are maintained at all times
- Delivering brand standards
- Booking in clients and taking phone calls
- Achieving treatment and retail targets
- Knowledge in our brands NVQ level 3 beauty therapy or equivalent
- Previous Beauty therapy experience in a 5star/luxury background
- Natural leadership qualities
BENEFITS:
- 50% off dining at Hale Country Club & Spa and discounted membership
- Exclusive room rates for you and your family at King Street Townhouse Hotel
- 20% off dining at King Street Townhouse Hotel
- Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
- In-person or video GP consultations, discounted prescriptions, and physiotherapy
- Increasing annual leave with service, plus your birthday off
- Continuous learning and development opportunities
- £250 bonus for referring a friend
- Complimentary meals during shifts and provided uniforms
- Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
- Access to in-house Wellbeing Program
- Pension scheme for financial stability
APPLICANT REQUIREMENTS:
- Specific experience within a spa/health club environment
- Qualified to NVQ level 3 or equivalent
- Experience with ESPA and Elemis is preferred but not essential
- Impeccable attention to detail and customer service experience
- Proven experience working as part of a successful team with excellent interpersonal skills
To apply, please send us your up to date CV using the link below. Visit our THG Careers page to learn more about current opportunities - we’d love to hear from you!
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Spa Therapist (Full Time) - Hale Country Club & Spa employer: THG
Contact Detail:
THG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist (Full Time) - Hale Country Club & Spa
✨Tip Number 1
Familiarise yourself with the specific treatments and products used at Hale Country Club & Spa, especially ESPA and Elemis. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in their services.
✨Tip Number 2
Network with current or former employees of Hale Country Club & Spa on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss your previous experiences in a spa or health club environment, focusing on how you contributed to customer satisfaction and team success. Use specific examples that highlight your skills and achievements.
✨Tip Number 4
Showcase your passion for wellness and customer service during the interview. Share personal stories or experiences that reflect your commitment to enhancing the well-being of others, as this aligns with the ethos of Hale Country Club & Spa.
We think you need these skills to ace Spa Therapist (Full Time) - Hale Country Club & Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa or health club environments. Emphasise any qualifications, such as NVQ level 3, and mention specific brands like ESPA or Elemis if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and customer service. Mention how your skills align with the responsibilities of the Spa Therapist role and express your enthusiasm for joining Hale Country Club & Spa.
Highlight Customer Service Skills: In your application, provide examples of your impeccable attention to detail and customer service experience. This is crucial for delivering the exceptional service expected at Hale Country Club & Spa.
Follow Application Instructions: Ensure you submit your application through the THG Careers page as instructed. Double-check that all documents are up to date and formatted correctly before hitting send.
How to prepare for a job interview at THG
✨Show Your Passion for Wellness
Make sure to express your enthusiasm for spa and wellness during the interview. Share any personal experiences or stories that highlight your commitment to health and relaxation, as this aligns with the values of Hale Country Club & Spa.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to ensure a positive experience for clients, as this is crucial for a Spa Therapist.
✨Know Your Treatments
Familiarise yourself with the treatments and services offered at Hale Country Club & Spa, especially those involving ESPA and Elemis products. Being knowledgeable about these will show your dedication and readiness to deliver world-class service.
✨Dress Professionally
First impressions matter! Dress in a professional manner that reflects the luxury environment of the spa. This not only shows respect for the interviewers but also demonstrates your understanding of the brand's standards.
