Sales Assistant Bicester, UK Permanent Part-Time

About Mulberry

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.

Sustainability has been part of the Mulberry ethos since the brand\’s inception, in recognition of our purpose-driven approach. In 2024 we proudly achieved B Corp Certification.

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.

What we need from you

Customer Focused

• Create a welcoming and fun environment for customers and the team.
• Deliver an engaging and memorable customer experience in the store.
• Develop and maintain key customer relationships using in‑store CRM tools.
• Keen to learn and expand knowledge on our product, brand, services and local events to enhance the customers experience.

Responsibility

• Curious about the business and willing to share ideas.
• Enjoy working as part of a team and nurture relationships with colleagues.
• Deliver operational excellence showing respect and consideration for people, product and the environment.

You are

• Engaging
• Agile
• Curious
• In love with fashion!

Culture

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community‑oriented spirit.
• Support Mulberry to deliver an inclusive culture by behaving in a way that is open‑minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability

• As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
• Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions – internally and externally.

What we will do for you

• Competitive basic salary
• Bonus
• Product allowance
• An enviable staff discount and exclusive access to staff sales
• Extra day off for your birthday
• Pension Contributions & Life Assurance
• Training and development opportunities
• 2 paid volunteering days per year
• Access to Help@Hand – a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts

This is a 12‑hour per week position, and the successful candidate must be available to work weekends.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.