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For Companies At a Glance
- Tasks: Manage claims from start to finish, supporting customers and suppliers.
- Company: Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and 25 days holiday plus bank holidays.
- Why this job: Join a caring culture where you can grow your career and make a real impact.
- Qualifications: Experience in claims management and excellent communication skills are essential.
- Other info: Access extensive training resources and be part of a mission-driven community.
The predicted salary is between 28800 - 43200 £ per year.
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As a Claims Technician in our Commercial Property Claims team, you will work with the Commercial Property Adjusters to manage claims from the first notification of loss through to settlement. You will work alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.
Your key responsibilities will include acting as a point of contact for customers and suppliers, managing claims, information, and supplier projects. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.
This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!
The Skills You Will Have When You Apply
- Experience in managing claims across multiple clients: Previous experience in a claims environment is essential.
- Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved.
- Commitment to professional development: A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is preferred.
The Skills That Will Be Developed Once Working
We will provide all the Sedgwick specific training you need to thrive in this role.
What We'll Give You For This Role
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
- Employee assistance programme for employee wellbeing
- Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University.
Next Steps For You: Think we'd be a great match? Apply now – we want to hear from you. If you're unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Sedgwick is an Equal Opportunity Employer.
Claims Services Associate employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Services Associate
✨Tip Number 1
Familiarise yourself with the claims process and terminology. Understanding the ins and outs of claims management will not only boost your confidence but also help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the insurance industry. Attend local events or join online forums to connect with current employees at Sedgwick or similar companies, as they can provide valuable insights and potentially refer you.
✨Tip Number 3
Showcase your communication skills in any interactions you have. Whether it's through networking or during the interview process, being able to clearly articulate your thoughts and ideas is crucial for a role that involves liaising with various stakeholders.
✨Tip Number 4
Demonstrate your commitment to professional development. Mention any relevant courses or certifications you are pursuing, especially those related to claims management or customer service, to show your dedication to growing in this field.
We think you need these skills to ace Claims Services Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims management. Focus on your communication skills and any previous roles that involved customer interaction or negotiation.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Sedgwick's culture and values that resonate with you, and explain how your skills align with their needs.
Highlight Relevant Skills: Emphasise your ability to manage claims effectively and your commitment to professional development. If you have experience with digital solutions or technology in claims processing, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sedgwick
✨Showcase Your Communication Skills
As a Claims Technician, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully explained complex information in the past, and be ready to demonstrate your negotiation skills during the interview.
✨Familiarise Yourself with Claims Processes
Understanding the claims process is crucial for this role. Brush up on your knowledge of how claims are managed from start to finish, and be prepared to discuss any relevant experience you have in this area.
✨Emphasise Your Adaptability
Sedgwick values flexibility and a willingness to embrace change. Think of instances where you've had to adapt to new technologies or processes, and be ready to share these experiences to show you're a good fit for their dynamic environment.
✨Express Your Commitment to Professional Development
Mention your interest in pursuing the Chartered Institute of Loss Adjusters' Cert CILA qualification. This shows your dedication to growing within the industry and aligns with Sedgwick's commitment to employee development.
