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- Tasks: Assist with general office duties, customer queries, and package handling every Saturday.
- Company: Join UPS, a Fortune Global 500 company known for its innovative culture and talented teams.
- Benefits: Enjoy competitive pay, pension schemes, and discounts at major retailers and attractions.
- Why this job: Gain valuable experience in a fast-paced environment while developing your skills and career.
- Qualifications: Excellent communication skills and a friendly attitude; some experience preferred but not essential.
- Other info: This is a permanent, entry-level position with opportunities for internal promotion.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She/They performs other tasks as requested.
Shift Available: 08:00am to 17:00pm Saturday only (8 Hours)
Key Responsibilities:
- You will be liaising with customers, drivers and internal departments to assist in delivery query resolutions
- Taking & making phone calls for Cash On Delivery (COD) payments
- Investigating and contacting customers in the resolution of undeliverable packages
- Driver check-in
- Processing address corrections where necessary
- Meet set targets on a daily basis
- Responsible for any additional tasks given
- Warehouse package handling required – various weights and sizes
- General admin duties using various UPS systems
- Adhoc tasks
Key Skills / Experience:
- Excellent communication skills face to face/over the telephone/email
- Flexible, friendly attitude required
- Able to work in a fast pace, time specific and targeted environment
- Work well in a team
- Working knowledge of Word and Excel
- Self motivated and well organized
- Polite, professional confident manner
- Customer service skills
- Office or Warehouse environment
- Some experience in a similar work environment would be an advantage
What You’ll Get:
- Competitive salary
- Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits
- Full training to help you perform at your best
- Opportunities to progress – thanks to our ‘promotion from within policy’
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Warehouse Admin Assistant
✨Tip Number 1
Familiarise yourself with UPS's operations and values. Understanding their commitment to customer service and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves liaising with customers and drivers, being articulate and confident on calls can set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in fast-paced environments. Whether it's in a warehouse or an office, showcasing your ability to handle multiple tasks efficiently will demonstrate your suitability for the role.
✨Tip Number 4
Be prepared to discuss how you handle challenges and work under pressure. The Saturday Warehouse Admin Assistant role requires meeting daily targets, so sharing relevant examples can impress the hiring team.
We think you need these skills to ace Saturday Warehouse Admin Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Saturday Warehouse Admin Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the position, especially in a fast-paced environment.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at UPS
✨Showcase Your Communication Skills
Since the role involves liaising with customers and internal departments, it's crucial to demonstrate your excellent communication skills. Be prepared to discuss how you've effectively communicated in previous roles, whether face-to-face, over the phone, or via email.
✨Highlight Your Flexibility and Teamwork
UPS values a flexible and friendly attitude. During the interview, share examples of how you've adapted to changing situations and worked well within a team. This will show that you can thrive in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
The job requires knowledge of Word and Excel, so brush up on these applications before your interview. You might be asked about your experience with them, so be ready to discuss specific tasks you've completed using these tools.
✨Prepare for Customer Service Scenarios
As customer service is a key part of this role, think of scenarios where you've resolved issues or handled difficult situations. Be ready to explain your approach and the outcome, showcasing your problem-solving skills.
