Host

Full-Time 24000 - 36000 £ / year (est.) No home office possible

Location: GB-EDINBURGH

Overview

The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

Responsibilities

Basic functions of the Host include:

Opening doors, where applicable
Welcoming and thanking guests
Answering questions – accurately and politely
Maintaining a clean and organized waiting area
Answering the phone
Directing guests to areas & restrooms
Providing security for co-workers, guests and celebrities
Assisting servers, bussers and managers
Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
Assuring the complete satisfaction of each and every guest
Creating memorable experiences
Entertaining guests to create “Raving Fans”

Qualifications

Job Requirements include:

Performing duties which require bending, reaching and standing for long periods of time
Maintaining a well-groomed appearance (“having a plan”)
Following all uniform guidelines
Practicing all safety & sanitation standards
Recycling products, where possible
Remaining calm in a hectic, fast-paced atmosphere
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
Displaying a positive and outwardly friendly attitude toward guests
Maintaining HRC’s 5 core Values and Mission Statement

#J-18808-Ljbffr

Host employer: Hard Rock Cafe

At Hard Rock Cafe Edinburgh, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. As a Host, you will not only greet and entertain guests but also have the opportunity to grow within a globally recognised brand that champions creativity and passion. With competitive benefits and a culture that celebrates music and community, joining our team means being part of something truly special in the heart of Scotland's capital.