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For Companies At a Glance
- Tasks: Assist customers, manage tills, and maintain store displays while ensuring a positive shopping experience.
- Company: Join Dunelm, a vibrant retail team dedicated to customer satisfaction and quality service.
- Benefits: Flexible hours, competitive pay, and a supportive team environment await you.
- Why this job: Be part of a friendly team that values your input and fosters a love for retail.
- Qualifications: No prior experience needed; just bring your enthusiasm and a willingness to learn!
- Other info: Must be available for at least 8 hours a week, including evenings and weekends.
Your local store is looking for a minimum of 8 hours per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as our priority, our Sales Assistants are the first point of contact for helping customers and ensuring they leave with exactly what they want and a positive lasting impression, encouraging them to return again and again.
What you’ll be doing
- Tills – Serving customers with purchases or returns, checking that all items are complete, and ensuring fragile items are packed securely for safe delivery.
- Shop floor – Assisting customers in finding products and providing excellent service to foster customer loyalty and a love for our products and team.
- Hosting – Using our iPad systems to order products not found on the shelves, including creating bespoke orders for curtains and blinds, and styling departments like bedding displays to inspire customers.
- Stock and Delivery – Involving physical tasks like heavy lifting, merchandising, updating prices, tidying the store, taking deliveries, checking stock, and replenishing shelves, always keeping customer needs in mind.
What we’ll look for in you
- Ability to work well with colleagues, supporting and encouraging each other to create a welcoming environment.
- Confidence and empowerment in your role, with a sociable nature and enthusiasm for working in a growing retail environment to deliver memorable customer experiences.
- A helpful attitude towards colleagues and a commitment to reporting to team leaders and management regularly.
Sales Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Dunelm's product range and services. Knowing the ins and outs of what they offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the team or during the interview process. Being friendly, approachable, and demonstrating a genuine interest in helping others will set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, showing that you can accommodate this will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to contribute positively to the store environment.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or retail. Emphasise any previous roles where you interacted with customers, handled transactions, or worked in a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role at Dunelm. Mention specific skills that align with the job description, such as your ability to work flexibly and your commitment to providing excellent customer service.
Showcase Your Flexibility: In your application, clearly state your availability to work evenings and weekends, as this is a key requirement for the role. Highlight any previous experiences where you successfully managed a flexible schedule.
Demonstrate Team Spirit: Include examples in your application that illustrate your ability to work well in a team. Discuss how you have supported colleagues in past roles and contributed to a positive work environment.
How to prepare for a job interview at Dunelm
✨Show Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent service in the past, whether in retail or other roles. Highlight your approach to resolving customer issues and ensuring satisfaction.
✨Demonstrate Team Spirit
Dunelm values teamwork, so be ready to discuss how you work well with others. Share experiences where you've supported colleagues or contributed to a positive team environment. This will show that you're a good fit for their culture.
✨Be Flexible and Adaptable
The role requires flexibility in working hours. Be prepared to discuss your availability and willingness to adapt to changing schedules. Mention any previous experiences where you've successfully managed varying shifts or responsibilities.
✨Know the Products
Familiarise yourself with Dunelm's product range before the interview. Being knowledgeable about their offerings will not only impress the interviewer but also demonstrate your enthusiasm for the role. Consider visiting a store to get a feel for the products and customer experience.
