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- Tasks: As a Housekeeping Assistant, you'll ensure our hotel stays sparkling clean and guests feel at home.
- Company: Join Bespoke Hotels, the UK's largest independent hotel group with over 9,500 rooms and a vibrant culture.
- Benefits: Enjoy competitive pay, personal development opportunities, and discounted stays for you and your loved ones.
- Why this job: Be part of a motivated team that values happiness, creativity, and inclusivity in hospitality.
- Qualifications: Some experience in housekeeping is preferred; passion for hospitality and a willingness to learn are essential.
- Other info: This is a part-time entry-level role perfect for students looking to gain experience in the hospitality industry.
We currently have an amazing opportunity to join the team as Housekeeping Assistant.
Bespoke Benefits
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements
The ideal person will have some experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.
Duties Will Include
- All cleaning activities are carried out with minimum inconvenience to the hotel guests.
- Ensure all cleaning in the designated areas is carried out to the Company standards.
- Be able to deal with any reasonable requests from guests in a professional manner.
- Ensure all maintenance issues are reported immediately following the correct procedure.
Bespoke Hotels
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Seniority level: Entry level
Employment type: Part-time
Job function: Management and Manufacturing
Industries: Hospitality
Housekeeping Assistant employer: Bespoke Hotels
Contact Detail:
Bespoke Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Familiarise yourself with the specific values and culture of Bespoke Hotels. Understanding their 'Be-Attitude' values will help you align your approach during interviews and show that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in hospitality or housekeeping roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights and possibly get a referral.
✨Tip Number 3
Prepare to discuss how you handle guest requests and maintain high cleaning standards. Think of specific examples from your past experiences that demonstrate your reliability and commitment to excellent service.
✨Tip Number 4
Show your enthusiasm for learning and personal development. Bespoke Hotels values growth, so express your willingness to learn new skills and take on responsibilities that contribute to the team's success.
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in housekeeping or hospitality. Focus on skills that align with the job description, such as attention to detail, reliability, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Bespoke Hotels' values. Mention specific examples of how you can contribute to their team and enhance guest experiences.
Highlight Your Soft Skills: In your application, emphasise soft skills like teamwork, communication, and adaptability. These are crucial in a hospitality role and will show that you can work well within their diverse team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are key in the hospitality industry.
How to prepare for a job interview at Bespoke Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing excellent service, as this aligns with Bespoke Hotels' values.
✨Demonstrate Reliability and Willingness to Learn
Bespoke Hotels is looking for someone who is reliable and eager to learn. Be prepared to discuss examples of how you've shown reliability in past roles and your willingness to take on new challenges.
✨Understand Company Standards
Familiarise yourself with the cleaning standards and procedures that are typically expected in a hotel environment. This will show that you are proactive and understand the importance of maintaining high standards for guest satisfaction.
✨Prepare for Guest Interaction Scenarios
Think about how you would handle various guest requests or complaints. Being able to demonstrate your problem-solving skills and professionalism in these situations will impress the interviewers at Bespoke Hotels.
