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- Tasks: Support the Property and Place team with data administration and project support.
- Company: Join East Suffolk Council, making a difference for 250,000 residents in a vibrant community.
- Benefits: Enjoy flexible working, generous leave, and discounts on various products and services.
- Why this job: Be part of a supportive culture that values your growth and contributions.
- Qualifications: Previous experience in a similar role with strong communication and organisational skills required.
- Other info: Agile working options available; apply by 27 June 2025.
The predicted salary is between 23600 - 25000 £ per year.
East Suffolk Council, Lowestoft NR33 0EQ / Melton IP12 1RT
£27,711 - £30,060 per annum (Band 4)
Permanent
Full time position (37 hours per week)
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.
We currently have an opportunity to join East Suffolk Council's Property and Place department as a Support Officer – Property Place.
Your role:
You will be required to provide support to the Support and Works Control Team Lead in the form of data administration to the Council's Property and Place Service area, who are responsible for the day-to-day management of the Council's non-housing property estate. You will provide support in the form of general office and data administration as well as provide support with projects relating to the introduction of new systems, to better organise the department's property data, make the team's processes more efficient and enable the production of higher quality management information. You will have excellent customer service skills, excellent organisational skills, the ability to build strong working relationships and to work under pressure.
What you will need:
You will have previous experience in a similar role and excellent communication and interpersonal skills and the ability to work co-operatively with colleagues at all levels with confidence, diplomacy, and tact.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.
For more information
For an informal discussion regarding this post, please contact Nikki Childs at Nikki.childs@eastsuffolk.gov.uk
Closing date: 27 June 2025.
Interview date: 10 July 2025.
How To Apply
Step 1 - Read the advert and the Job Description and Person Specification.
Step 2 - Complete the Supporting Statement template. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
About Us
East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
Support Officer - Property and Place employer: East Suffolk Council
Contact Detail:
East Suffolk Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer - Property and Place
✨Tip Number 1
Familiarise yourself with East Suffolk Council's Property and Place department. Understanding their current projects and challenges can help you tailor your approach during the interview, showing that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Highlight your customer service skills in conversations with the recruiting manager. Since this role requires excellent interpersonal abilities, demonstrating your experience in handling customer queries or issues can set you apart from other candidates.
✨Tip Number 3
Network with current employees or alumni who have worked at East Suffolk Council. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare specific examples of how you've improved processes or contributed to data administration in previous roles. Being able to discuss these experiences will demonstrate your capability to enhance efficiency within the team.
We think you need these skills to ace Support Officer - Property and Place
Some tips for your application 🫡
Understand the Role: Read the job description and person specification thoroughly. Make sure you understand the key responsibilities and required skills for the Support Officer position at East Suffolk Council.
Tailor Your Supporting Statement: Use the provided Supporting Statement template to clearly demonstrate how your experience aligns with each criterion in the Person Specification. Be specific and provide examples from your previous roles.
Highlight Relevant Skills: Emphasise your excellent customer service, organisational skills, and ability to work under pressure. Mention any experience you have with data administration or project support that relates to the role.
Follow Application Instructions: Ensure you complete the online application form and upload your supporting statement as instructed. Remember, CVs are not accepted, so focus on the template provided.
How to prepare for a job interview at East Suffolk Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Support Officer in Property and Place. Be prepared to discuss how your previous experience aligns with these duties.
✨Showcase Your Customer Service Skills
Since excellent customer service skills are crucial for this role, think of specific examples from your past experiences where you successfully handled customer interactions or resolved issues.
✨Demonstrate Organisational Abilities
Prepare to talk about your organisational skills and how you manage multiple tasks under pressure. Consider sharing a situation where your organisational skills led to a successful outcome.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use confident body language, maintain eye contact, and engage in active listening to show that you value their input.
