Mobile Service Technician

Since 1989 our customers have trusted us to keep them moving. Over the last 35 years we have built incredible teams, products and services that allow us to serve our valued customers in the best way, no matter what their transport needs. Our specialist teams manage more than 51,000 commercial vehicles and specialist assets, and our market-leading technology enables us to maximise fleet availability, control costs and ensure compliance.

As our industry evolves, we continue to invest in our mobile-based maintenance solutions ensuring we are well placed to support our customers who require onsite support for their vehicles and trailers. Our hard-working and highly skilled team of 140+ mobile technicians are the key to the success of our maintenance solution. As a Zenith Mobile Technician, you will be responsible for maintaining fleets of trailers, trucks and LCVs for our customers on their sites, and running defect clinics including minor defects on HGVs. We have a “right first time” approach, valuing quality work and long-term solutions over quick fixes that will cause our customers more downtime in the long run.

The Job

• Travelling to customer sites servicing and repairing HGVs (Trailers, Trucks & LCV) in accordance with current legislation.
• Fault-finding and diagnostics.
• Completing inspections on engines and electrical components and rectifying problems within specific timeframes.
• Carrying out servicing, repairs and maintenance to both new and used trucks & trailers.
• Working on large double deck trailers (experience with moving decks will be crucial).

Essential Skills & Experience

• NVQ Level 3 in Heavy Vehicle Maintenance & Repair (or equivalent);
• Knowledge and experience of servicing and maintaining HGVs and other commercial vehicles and the ability to perform repairs on various types and brands of vehicle;
• Experience in carrying out diagnostic repairs and fault finding;
• Full valid driving licence;
• Excellent communication and customer service skills;
• A real commitment to delivering first class service and a sense of pride in your work.

The Tools

We know how important it is to have the right tools. The diagnostic and tooling equipment on board our 120+ mobile service fleet is industry leading. We are proud to offer the best equipped vans in the marketplace and to provide all our technicians with Milwaukee Audi Volt Battery powered tooling, training including Irtec certification, Double Deck certification as well as H&S and new product training.

Overtime

We operate 24/7 at many of our customers' sites, meaning there are overtime opportunities available. Many of our sites will require occasional weekend overtime – we will discuss the specific requirements of each role with you during the interview process. We reward our Mobile Technicians for supporting us to support our customers by offering payment uplift:

• 1.5x base rate for any weekday work over contracted hours & on Saturdays
• 2x base rate Sunday and Bank Holiday (Plus a day back in lieu for working a BH)

Why Zenith

• Autonomy
• Clean, warm & safe working condition
• Quality focus – right first-time approach
• Increase earning with overtime opportunity
• Above all we care!

Reward

• Salary starting at £45,630 pa (50 hours pw, starting at £17.55 ph increasing with Irtec & Double Deck certification)
• 20 days annual leave (increases with length of service)
• Birthday leave
• Buy up to 5 days additional leave
• Referral bonuses - you can bag £1000 every time you refer (and we appoint) someone you know!
• 4% employer pension contribution
• Death in service (lump sum payment 4x salary)
• Critical illness cover
• Salary sacrifice car scheme
• Employee Assistance programme (EAP) – A 24 hour helpline to support you through any of life's issues or problems.
• Enhanced Maternity/Paternity leave
• Tech scheme
• Retail discounts

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.