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- Tasks: Provide admin support and minute taking for the Quality Assurance Service.
- Company: Join Sandwell Children's Trust, dedicated to improving children's lives.
- Benefits: Enjoy flexible working, generous leave, and a supportive team culture.
- Why this job: Be part of a family-like environment making a real impact in the community.
- Qualifications: NVQ Level 2 in Business Administration and experience in admin roles required.
- Other info: Part-time role with a fixed term until February 2026.
The predicted salary is between 24000 - 36000 £ per year.
At Sandwell Children's Trust we strive for excellence to improve the lives of children. Our 'Sandwell Deal' brings together our new improved offering that makes Sandwell Children's Trust a great place to work; it also sets out our expectations of you as a member of staff.
What we can offer you:
- Generous annual leave of up to 29 days, plus 5 additional days for long service recognition.
- Your birthday off paid in addition to annual leave entitlement and 8 Bank Holidays, plus a concessionary day at Christmas.
- You will receive a generous local government career average pension scheme with employer contributions of 21.6%.
- We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards.
- Flexible working patterns that suit you and all of our roles have well-defined career progression.
Hours - 22.5 per week working Wednesday to Friday (office based). Fixed term contract until February 2026.
Sandwell Children's Trust has a fixed term contract for a part-time Service Support Officer to cover maternity leave until February 2026 to provide Business Admin Support throughout the Quality Assurance Service. We are looking to appoint an experienced minute taker/administrator to provide comprehensive admin support to practitioners and managers.
The successful applicant will need to be proficient in minute taking, flexible, enjoy a challenge, work to tight deadlines and work as part of a team. If this is you, we look forward to receiving your application.
What you need to be successful in this role:
- Will hold NVQ Level 2 in Business Administration or equivalent.
- Be able to demonstrate previous experience of working in a business admin role.
- Have experience in minute taking of complex meetings.
- You need to be IT literate with experience of using Microsoft Office packages.
- Have good communication and telephone skills.
- Have good organisational skills and ability to prioritise your own workload.
- You must also be able to work independently and work well as part of a team.
A standard DBS check will be required for this role. Sandwell Children's Trust is committed to safeguarding and promoting the welfare of vulnerable groups including children and expects all staff and volunteers to share this commitment.
To apply please click on the link below to complete an application form and view the Sandwell Deal:
Service Support Officer - Quality Assurance Service employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Officer - Quality Assurance Service
✨Tip Number 1
Familiarise yourself with the specific requirements of the Service Support Officer role, especially around minute taking and business administration. Consider brushing up on your skills in Microsoft Office, as proficiency in these tools is essential for the job.
✨Tip Number 2
Network with current or former employees of Sandwell Children’s Trust to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your genuine interest in becoming part of their team.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle tight deadlines and challenging situations. Use examples from your past experiences to showcase your organisational skills and ability to work both independently and as part of a team.
✨Tip Number 4
Research the Sandwell Deal and understand what makes Sandwell Children’s Trust a great place to work. Being able to discuss this during your application process will show that you are aligned with their values and committed to contributing positively to their mission.
We think you need these skills to ace Service Support Officer - Quality Assurance Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business administration and minute taking. Use specific examples that demonstrate your skills in these areas, as they are crucial for the Service Support Officer role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for working with Sandwell Children's Trust. Mention how your values align with their mission to improve the lives of children and provide specific examples of your previous work that relate to the job description.
Highlight IT Skills: Since the role requires proficiency in Microsoft Office, be sure to mention any relevant software skills you possess. Provide examples of how you've used these tools effectively in past roles.
Showcase Communication Skills: As good communication is essential for this position, include examples of how you've successfully communicated in previous roles, whether through written reports, presentations, or during meetings. This will help demonstrate your suitability for the role.
How to prepare for a job interview at WMJobs
✨Showcase Your Minute-Taking Skills
Since the role requires proficiency in minute taking, be prepared to discuss your experience in this area. Bring examples of complex meetings you've documented and explain how you ensured accuracy and clarity in your notes.
✨Demonstrate IT Literacy
The job mentions the need for IT literacy, particularly with Microsoft Office. Be ready to talk about your experience with these tools, perhaps even mentioning specific projects where you used them effectively.
✨Highlight Your Organisational Skills
As the role involves managing your own workload, share examples of how you've successfully prioritised tasks in previous positions. Discuss any systems or methods you use to stay organised and meet deadlines.
✨Emphasise Teamwork and Independence
This position requires both teamwork and the ability to work independently. Prepare to give examples of how you've collaborated with others while also being self-sufficient in your work. This will show that you can adapt to different working styles.
