At a Glance
- Tasks: Be the friendly face of our home, handling reception and admin tasks with care.
- Company: Join Hartford Care, a community-focused organisation dedicated to creating a caring atmosphere.
- Benefits: Enjoy a full-time role with flexible hours and a supportive team environment.
- Why this job: Make a real difference in people's lives while working in a rewarding and fun atmosphere.
- Qualifications: Strong IT skills, excellent communication, and a caring nature are essential.
- Other info: This role requires an Enhanced DBS check for your safety and that of our residents.
The predicted salary is between 24000 - 36000 £ per year.
As an Administrator/Receptionist, you will act as the first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and work together as a team to create a happy and caring atmosphere.
Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.
Do you want to make a difference to someone’s life and feel a sense of purpose in an extremely rewarding role? Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook? Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously? Are you caring, warm and understanding? Are you spontaneous, patient, flexible and have a good sense of humour? Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality? If your answer is yes to all these questions, why not join our Hartford Care family?
Requirements
- A compassionate and caring nature
- Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
- Good telephone manner
- Strong organisation and planning skills
- Able to work on own initiative as well as part of a team
- A flexible approach to working hours
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Administrator/Receptionist employer: Hartford Care
Contact Detail:
Hartford Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Receptionist
✨Tip Number 1
Make sure to showcase your interpersonal skills during any interactions. As an Administrator/Receptionist, you'll be the first point of contact, so demonstrating a warm and welcoming attitude can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the specific IT systems mentioned in the job description. Being able to confidently discuss your experience with Microsoft Word, Excel, and Outlook will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples of how you've worked both independently and as part of a team. This role requires flexibility and collaboration, so having concrete instances to share can demonstrate your suitability for the position.
✨Tip Number 4
Research Hartford Care's values and think about how they align with your own. Being able to articulate why you resonate with their mission of creating communities and caring for each other can make a strong impression during interviews.
We think you need these skills to ace Administrator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an administrator or receptionist. Emphasise your IT skills, particularly with Microsoft Word, Excel, and Outlook, as well as your communication abilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your caring nature and aligns with the values of the company. Mention specific examples of how you've created a positive atmosphere in previous roles.
Showcase Your Soft Skills: In your application, highlight your soft skills such as patience, flexibility, and a good sense of humour. These traits are essential for creating a caring environment.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hartford Care
✨Show Your Caring Nature
As an Administrator/Receptionist, your role revolves around creating a warm and welcoming atmosphere. During the interview, share examples of how you've demonstrated compassion and care in previous roles, whether it's through customer service or teamwork.
✨Highlight Your IT Skills
Make sure to discuss your proficiency with Microsoft Word, Excel, and Outlook. Prepare to give specific examples of how you've used these tools in past positions to improve efficiency or solve problems.
✨Demonstrate Communication Skills
Excellent communication is key for this role. Be ready to showcase your verbal and written communication skills by discussing how you've effectively liaised with colleagues, clients, or visitors in previous jobs.
✨Emphasise Teamwork and Flexibility
This position requires both independent work and collaboration. Share experiences that highlight your ability to work well in a team, as well as instances where you've successfully taken the initiative on your own.