Japanese Speaking Exports Operations Clerk

Title

Japanese SpeakingExports Operations Clerk

Salary

£26,000 – £27,000 per annum

Job profile

A Japanese global freight forwarding company are looking for an Ocean / Air / Road Exports operations clerk.

JOB DESCRIPTION

PRIMARY RESPONSIBILITIES

• Arrange and coordinate shipments in accordance with customer requirements.

• Liaise with carriers, hauliers and other service providers to secure bookings and ensure timely departure of shipments.

• Monitor and track shipments, providing regular updates to customers.

• Prepare and complete all necessary export documentation.

• Ensure compliance with international shipping regulations, customs requirements, and trade restrictions.

• Verify accuracy of shipping documentation and resolve any discrepancies promptly.

• Act as the primary point of contact for customers, providing exceptional service and addressing inquiries related to export shipments.

• Communicate proactively with customers regarding shipment status and any potential delays.

• Coordinate the handling and packaging of goods for sea/airfreight shipments.

• Monitor and coordinate the handling of special cargo, such as hazardous materials.

• Obtain and compare quotes from various carriers to secure competitive rates.

• Monitor and control shipping costs, identifying opportunities for cost savings without compromising service quality.

KNOWLEDGE AND SKILL REQUIREMENTS

• Basic English reading, writing, and arithmetic skills required. Minimum high school diploma or equivalent.

• Knowledge of office processes, procedures, and technology.

• Two years of office experience.

• Good communication skills.

Location

West London

Hours

Mon – Friday 0900am – 05300pm

Start Date

ASAP

Visa

Eligible to work in the UK without any restriction

About our client

A Japanese global freight forwarding company

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