Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests feel welcome and cared for.
- Company: Join the international Accor group, known for its vibrant hospitality culture.
- Benefits: Enjoy training opportunities, career growth, and a dynamic work environment.
- Why this job: Make unforgettable memories for guests while developing your skills in hospitality.
- Qualifications: No prior experience needed; just bring your enthusiasm and team spirit!
- Other info: Flexible shifts with potential night duties; perfect for students seeking part-time work.
Nous recherchons pour notre hĂ´tel MERCURE LE MANS BATIGNOLLES un RĂ©ceptionniste Tournant F/H, en CDI Ă 35H Ă pourvoir rapidement.
Bienvenue dans un métier qui vous permet d’être au cœur de la vie d’un hôtel et de vous ouvrir les portes d’un quotidien épanouissant au sein d’un groupe à envergure internationale !
- Vous assurez un accueil personnalisé et chaleureux, le bien-être des clients est toujours votre priorité.
- Vous faites le lien avec les différents départements de l’hôtel selon les demandes clients, vous êtes un “facilitateur” reconnu au sein de l’établissement.
- Vous avez à cœur d’améliorer continuellement la qualité des services de l’hôtel, vos idées sont les bienvenues !
- Vous êtes garant de la fidélisation du client, ils reviendront sûrement un peu pour vous.
- Vous serez formé au suivi financier des recettes, et à la sécurité des biens et des personnes.
- Lors du travail de nuit (remplacement exceptionnel) vous êtes responsable des activités de l’établissement en l’absence de votre hiérarchie : clôture hôtelière, encaissement, et anticipation des besoins du lendemain.
Et en plus, Accor vous propose des formations sur tous les métiers de l’hôtellerie, tout au long de votre carrière et des possibilités infinies d’évolution multi établissements et multi marques au sein des hôtels du groupe.
Profile:
- Attentif aux autres et à l’environnement qui vous entoure : vous contribuez à rendre le séjour aussi irréprochable qu’inoubliable en apportant votre petite touche personnelle !
- Doté d’un solide esprit d’équipe et d’un sens du relationnel aiguisé, vous êtes aux petits soins des besoins des clients.
- Très à l’aise en français et en anglais.
Vivez en ACCOR avec vos talents, rejoignez nous dès maintenant !
Poste ouvert avec un minimum d'expérience.
Réceptionniste tournant F/H employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Réceptionniste tournant F/H
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of the Mercure Le Mans Batignolles will help you stand out during interviews, as you can demonstrate your enthusiasm and understanding of their operations.
✨Tip Number 2
Practice your customer service skills. Since the role requires a warm and personalised welcome for guests, consider role-playing scenarios with friends or family to refine your approach and responses to various customer needs.
✨Tip Number 3
Network with current or former employees of Accor. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you’re a good fit for the team.
✨Tip Number 4
Be prepared to discuss your ideas for improving guest experiences. The job description mentions that your suggestions are welcome, so think about innovative ways to enhance service quality and be ready to share them during your interview.
We think you need these skills to ace Réceptionniste tournant F/H
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Receptionist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of the hotel and its values that resonate with you, and explain how you can contribute to creating an unforgettable experience for guests.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service. Use specific examples to demonstrate your ability to provide excellent service and work collaboratively within a team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Accor Hotels
✨Showcase Your Customer Service Skills
As a receptionist, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, highlighting your attentiveness and personal touch.
✨Demonstrate Team Spirit
This role requires strong teamwork. During the interview, emphasise your collaborative experiences and how you’ve worked effectively with others to enhance guest experiences. Mention any specific instances where your team spirit made a difference.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle various scenarios, especially during busy times or when dealing with difficult guests. Prepare by thinking through potential challenges and your strategies for resolving them.
✨Express Your Willingness to Learn
Since the position offers training and development opportunities, convey your eagerness to learn and grow within the hospitality industry. Discuss any relevant skills you wish to develop further and how they align with the hotel's goals.
