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- Tasks: Welcome guests, manage check-ins and check-outs, and assist colleagues during busy times.
- Company: Join the Mercure Hotel team in Loudenvielle, where hospitality meets adventure.
- Benefits: Enjoy a competitive salary, meal perks, and financial support for accommodation.
- Why this job: Perfect for those who love teamwork, customer interaction, and the snowy mountains!
- Qualifications: No experience needed; just bring your enthusiasm and a friendly attitude.
- Other info: Flexible working hours with a supportive team of 45 Heartists.
Vous aimez accueillir et parler ? Vous aimez travailler en Ă©quipe ? Vous aimez la neige ? Nous avons le poste qui vous permettra de vous Ă©panouir pour la saison !
Nous recherchons pour notre Mercure HĂ´tel Ă Loudenvielle un(e) RĂ©ceptionniste de jour H/F, en CDD, Ă partir de Juin 2025.
Vos futures missions :
- Accueillir chaleureusement les clients lors du check-in et leur donner envie de revenir lors du check-out.
- Servir de relais pour les Ă©quipes, transmettre les informations entre shifts et avec tous les autres services.
- Gérer les bavardages téléphoniques avec les clients pour une réservation, une demande d’info ou une recommandation.
- En cas de forte occupation ou d'activité importante, être prêt(e) à aider les collègues.
Nous utilisons un logiciel hĂ´telier : FOLS, ainsi que des outils informatiques tels que : Excel, Word, Canva, etc.
En rejoignant notre équipe en tant que Réceptionniste de jour H/F, vous intégrerez une équipe de 45 Heartists.
Vos avantages :
- Salaire : 2 100 € brut mensuel
- Mutuelle
- Logement fourni avec une participation financière de 120 € par mois
- Avantages repas
- Horaires : 5 jours de travail / 2 jours de repos (possibilité de modifications selon l’occupation de l'hôtel), avec des horaires du matin (à partir de 7h30) ou du soir (jusqu’à 23h).
Pour postuler : hb803-GM@accor.com
Rejoignez-nous dès maintenant ! Poste ouvert aux débutants.
RECEPTIONNISTE DE JOUR employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RECEPTIONNISTE DE JOUR
✨Tip Number 1
Familiarise yourself with the hotel software mentioned in the job description, such as FOLS. Having a basic understanding of how to navigate these systems can give you an edge during the interview.
✨Tip Number 2
Brush up on your customer service skills, especially in handling check-ins and check-outs. Practising common scenarios can help you feel more confident when discussing your approach to guest interactions.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. Think of examples from your past experiences where you successfully worked with others, as this will resonate well with the team-oriented culture they are looking for.
✨Tip Number 4
Since the role involves communication over the phone, practice your phone etiquette. Being articulate and friendly on calls can set you apart, so consider role-playing with a friend to refine your skills.
We think you need these skills to ace RECEPTIONNISTE DE JOUR
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Receptionist. Familiarise yourself with the tasks mentioned in the job description, such as welcoming guests and managing communication between shifts.
Tailor Your CV: Highlight relevant experience in customer service or hospitality in your CV. Emphasise any skills related to teamwork and communication, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your love for welcoming guests and your ability to work in a team, as well as your willingness to learn and adapt.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Accor Hotels
✨Show Your Warmth
As a receptionist, your ability to welcome guests is crucial. Practice a friendly greeting and maintain a positive attitude throughout the interview. This will demonstrate your suitability for creating a welcoming atmosphere.
✨Highlight Teamwork Skills
Since the role involves working closely with colleagues, be prepared to discuss your experience in team settings. Share examples of how you've successfully collaborated with others to achieve common goals.
✨Familiarise Yourself with Hotel Software
Knowledge of hotel management software like FOLS can set you apart. If you have experience with similar tools or are willing to learn quickly, mention this during the interview to show your readiness for the role.
✨Prepare for Common Scenarios
Think about potential situations you might face as a receptionist, such as handling difficult customers or managing busy periods. Prepare responses that showcase your problem-solving skills and ability to stay calm under pressure.
