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For Companies At a Glance
- Tasks: Assist customers, handle queries, and perform general admin duties.
- Company: Join UPS, a global leader in logistics and package delivery since 1907.
- Benefits: Earn £12.21/hour, enjoy discounts, and access a company pension scheme.
- Why this job: Gain valuable experience in a supportive environment with opportunities for growth.
- Qualifications: Strong customer service skills and basic computer knowledge required.
- Other info: Flexible hours from 8 am to 5 pm; perfect for students!
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
What You’ll Get
- A salary of £12.21 per hour.
- Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits.
- Full training to help you perform at your best.
- Opportunities to progress – thanks to our ‘promotion from within policy’.
What You’ll Do
- Field customer concerns and queries.
- Liaise with customers, drivers and internal departments to resolve any issues.
- Take phone calls and provide a friendly welcome to customers on reception.
- Take on a range of general admin duties using various UPS systems.
- Work a shift from 8 am to 5 pm.
What You’ll Need
- Excellent customer service and problem-solving skills.
- Basic knowledge of Windows applications.
- An excellent telephone manner.
- The ability to work well under pressure, often to strict deadlines.
- The flexibility to cope with changing duties and priorities – often at short notice.
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
A Bit About a Big Business
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognised and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services. Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Truck Transportation
Saturday Centre Clerk employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Centre Clerk
✨Tip Number 1
Familiarise yourself with UPS's core values and mission. Understanding their commitment to customer service and innovation will help you align your responses during the interview, showcasing how your skills and passion fit into their culture.
✨Tip Number 2
Practice your telephone manner by role-playing common customer service scenarios. This will prepare you for the reception duties of the Saturday Centre Clerk role, ensuring you can handle calls confidently and professionally.
✨Tip Number 3
Be ready to discuss how you manage pressure and deadlines. Think of specific examples from your past experiences where you successfully navigated challenging situations, as this is crucial for the fast-paced environment at UPS.
✨Tip Number 4
Show your flexibility by preparing to discuss how you've adapted to changing priorities in previous roles. Highlighting your ability to pivot quickly will demonstrate that you're a great fit for the dynamic nature of the job.
We think you need these skills to ace Saturday Centre Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Saturday Centre Clerk position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and focus on achievements that demonstrate your problem-solving skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully handled customer queries or administrative tasks in the past, showcasing your ability to work under pressure.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at UPS
✨Showcase Your Customer Service Skills
Since the role involves fielding customer concerns and queries, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've resolved issues or provided exceptional service.
✨Demonstrate Problem-Solving Abilities
UPS values problem-solving skills highly. Think of scenarios where you had to think on your feet or adapt quickly to changing situations. Highlight these experiences during your interview.
✨Familiarise Yourself with Windows Applications
Basic knowledge of Windows applications is a requirement for this role. Brush up on your skills and be ready to discuss any relevant software you’ve used in the past, as well as your comfort level with technology.
✨Prepare for a Fast-Paced Environment
The ability to work under pressure is crucial. Be ready to explain how you manage stress and meet deadlines, especially in busy environments. Consider sharing a time when you successfully handled multiple tasks at once.
