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For Companies At a Glance
- Tasks: Engage customers and drive sales in a vibrant retail environment.
- Company: Join eurochange, a leading foreign currency provider passionate about travel and customer service.
- Benefits: Enjoy flexible hours, discounts, 28 days holiday, and access to health and financial support.
- Why this job: Be part of a fun, inclusive team that values your unique personality and contributions.
- Qualifications: 1 year of retail, cash handling, and customer service experience required.
- Other info: Part-time role with opportunities for personal growth and additional holiday after one year.
Join to apply for the Retail Sales Advisor role at eurochange. This range is provided by eurochange. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: Retail Sales Assistant
Hours: 14 hours / part time
Location: Edinburgh, Waverley Market
Why join #Teameurochange
Here at eurochange, we’re all about people and that includes you! We’re a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more! We make travel dreams come true, one currency exchange at a time. So, step into our world, where friendliness, support, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact, and whilst we take the legalities of our service seriously, we have fun along the way!
Your quest as a Retail Sales Assistant
Are you someone who loves working in Sales, if giving good customer service comes naturally to you, who enjoys everything to do with travelling and wants to be a key part in the countries travel plans? If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales orientated, and enthusiastic Retail Sales Advisors to help us continue our mission to be the best foreign currency provider in the UK.
A Retail Sales Advisor position with us is as challenging as it is rewarding. However, if you are able to treat customers equally and fairly by being friendly and engaging, whilst achieving KPIs & targets with our full training and support, then we want to hear from you! Our Retail Sales Advisors work a mixture of weekdays, weekends and Bank Holidays. Some of our branches also work into the weekends.
Explore How You’ll Support Our Purpose
Above all else, we want you to be the face of our business by bringing your own spark and personality to build customer relationships that last. As a frontline Retail Sales Advisor, your contribution will be crucial to our success! Some of the key requirements are:
- Operating a foreign exchange bureau on a day-to-day basis; driving sales and profitability through excellent customer service.
- Maximising sales of all available products and services by effectively establishing our customers’ needs.
- Operating with honesty and integrity at all times.
- Being able to work effectively on your own.
- A willingness and desire to learn new things and develop yourself.
The 'stand-out' qualities to be part of #Teameurochange
- Retail sales experience: 1 year (required)
- Cash handling experience: 1 year (required)
- Customer Service experience: 1 year (required)
- A friendly positive can-do attitude.
- You must be approachable and friendly too!
Our Perks are out of this world!
- Colleague Rate on Travel Money!
- Friends and Family Discount
- 28 days holiday (inclusive of Bank Holidays)
- High Street Discounts
- Free mortgage advice (provided by a 3rd party)
- 24/7 Virtual GP service for you and your family.
- Company pension contribution
- Cycle to Work Scheme
- Employee Health, Wellbeing and Financial support through the Retail Trust
- Employee Assistance Programme - because you matter!
- Life Assurance
- Wagestream - access your already earned wages when you need it
- Additional holiday entitlement after 1 year!
- And much much more!
Our Vision
To be the UK's go-to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere.
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
Retail Sales Assistant [Location] employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant [Location]
✨Tip Number 1
Familiarise yourself with eurochange's services and values. Understanding their mission to inspire travel will help you connect with the team during your interview, showing that you're genuinely interested in their work.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role focuses on building lasting customer relationships, share specific examples of how you've successfully engaged with customers in previous roles.
✨Tip Number 3
Demonstrate your sales experience by discussing your achievements. Be ready to talk about how you've met or exceeded sales targets in the past, as this will show your potential value to the team.
✨Tip Number 4
Prepare questions that reflect your enthusiasm for the role. Asking about team dynamics or training opportunities can show your eagerness to learn and grow within the company, making you a more attractive candidate.
We think you need these skills to ace Retail Sales Assistant [Location]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, cash handling skills, and customer service expertise. Use specific examples that demonstrate your ability to meet targets and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for travel and customer service. Mention why you want to join eurochange and how your personality aligns with their values of friendliness and inclusivity.
Showcase Your Skills: In your application, emphasise your ability to work independently and your willingness to learn. Provide examples of how you've successfully driven sales or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in retail.
How to prepare for a job interview at Eurochange
✨Show Your Passion for Travel
Since eurochange is all about helping people with their travel plans, make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations you love, as this will resonate with the company's mission and values.
✨Demonstrate Customer Service Skills
Highlight your previous customer service experience by providing specific examples of how you've gone above and beyond for customers. This role requires a friendly and approachable attitude, so be sure to convey that in your responses.
✨Prepare for Sales Scenarios
Be ready to discuss how you would handle various sales situations. Think about how you would identify customer needs and suggest appropriate products or services. Practising these scenarios can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the Retail Sales Assistant position.
